Hello-
I have a brand new UC540 that I am trying to install the latest software pack on (8.1.0) using CCA 3.0.(1). I have gone straight into Maintenance>Software Upgrade and tried to run the update, but it fails with "Software Pack Installation failed, reason = Phone Firmware Install failed". I try to run the Software Pack install without any phone loads selected and the same thing happens. Also tried wiping the system to factory defaults, but it says the current factory default configuration is missing and I must download the version of the software package.
Not sure where to go from here, any suggestions?
Thanks,
Derek
