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sos-mode-recovery Cisco SPA50xG

dh00000011
Level 1
Level 1

We had a technician  unplug a SPA504G  will provisioning and Ugrading Firmware.

I downloaded the SOS Utility for the Solution.

But the Device will not go out of SOS mode. For me use the utility

 

https://supportforums.cisco.com/document/37666/spa50xg-ip-phone-recovery-utility-sos-mode-recovery

 

Is their any thing further I can do?

Derek

1 Reply 1

Dan Lukes
VIP Alumni
VIP Alumni

What version of firmware you tried to download into phone ?

Read the "Important notice" comment.