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SPA 5xx Call Waiting Tone Length

Joseph Sissell
Level 1
Level 1

I am struggling to shorten the Call Waiting Tone length on a Cisco SPA514g, running sofware ver. 7.5.3, hardware ver 1.0.0.

I am using the Metaswitch SIP Provisioning server to send a custom config fragment <Call_Waiting_Tone>440@-5;1(.1/.1/1)</Call_Waiting_Tone> to the phone.

I have verified via the phone ui that the value is successfully entered in the "Call Waiting Tone" field under the "Regional" tab. The tone length never changes. I can remove it altogether, but not affect the -db levels or the length.

Any ideas or suggestions?

1 Reply 1

jamesENye
Level 1
Level 1

I've recently ran into this issue also.  I found it happens whenever I set my remote media gateway model to anything other then the default ringtone I get the extremely long CW beep.  When I set it to the default Cisco Synth tone the tone follows the config UI you stated above.

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