Showing results for 
Search instead for 
Did you mean: 

SPA 5xx Call Waiting Tone Length

Joseph Sissell
Level 1
Level 1

I am struggling to shorten the Call Waiting Tone length on a Cisco SPA514g, running sofware ver. 7.5.3, hardware ver 1.0.0.

I am using the Metaswitch SIP Provisioning server to send a custom config fragment <Call_Waiting_Tone>440@-5;1(.1/.1/1)</Call_Waiting_Tone> to the phone.

I have verified via the phone ui that the value is successfully entered in the "Call Waiting Tone" field under the "Regional" tab. The tone length never changes. I can remove it altogether, but not affect the -db levels or the length.

Any ideas or suggestions?

1 Reply 1

Level 1
Level 1

I've recently ran into this issue also.  I found it happens whenever I set my remote media gateway model to anything other then the default ringtone I get the extremely long CW beep.  When I set it to the default Cisco Synth tone the tone follows the config UI you stated above.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: