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SPA112 goes catatonic, crashes, no dialtone

sgtpanties
Level 1
Level 1

Hi, I am a home user and ex-programmer. I'm using the Cisco SPA112 with the latest firmware 1.2.1 (004). Every two or three days the ATA          crashes.  Here are the symptoms:

     a) no dial tone

     b) line 1 LED is ON (as normal)

     c) ATA is PINGable

     d) IVR is unresponsive

     e) web setup URL does not respond, can not get to the setup page

     f) The reset button does not respond.

My only recourse now is the check if I have a dialtone every morning and, if not, pull and reinsert the power plug.   The cold boot of course results in the local log being lost.  Here is the log right after boot up.

Jan  1 00:00:04 SPA112 kern.warning [    0.000000] CPU: ARM926EJ-S [41069265] revision 5 (ARMv5TEJ), cr=00053177

Jan  1 00:00:04 SPA112 kern.warning [    0.000000] Machine: NXP PNX8181

Jan  1 00:00:04 SPA112 kern.warning [    0.000000] Memory policy: ECC disabled, Data cache writeback

Jan  1 00:00:04 SPA112 kern.warning [    0.000000] CPU0: D VIVT write-back cache

Jan  1 00:00:04 SPA112 kern.warning [    0.000000] CPU0: I cache: 32768 bytes, associativity 4, 32 byte lines, 256 sets

Jan  1 00:00:04 SPA112 kern.warning [    0.000000] CPU0: D cache: 32768 bytes, associativity 4, 32 byte lines, 256 sets

Jan  1 00:00:04 SPA112 kern.warning [17179569.184000] Built 1 zonelists in Zone order, mobility grouping on.  Total pages: 7874

Jan  1 00:00:04 SPA112 kern.warning [17179569.184000] PID hash table entries: 128 (order: 7, 512 bytes)

Jan  1 00:00:04 SPA112 kern.warning [17179569.184000] Console: colour dummy device 80x30

Jan  1 00:00:04 SPA112 kern.warning [17179569.260000] Mount-cache hash table entries: 512

Jan  1 00:00:04 SPA112 kern.warning [17179569.264000] Board HW MODEL : 0x3

Jan  1 00:00:04 SPA112 kern.warning [17179569.336000] squashfs: LZMA suppport for slax.org by jro

Jan  1 00:00:04 SPA112 kern.warning [17179569.384000] [ip3912] : Bridge Mode...

Jan  1 00:00:04 SPA112 kern.err [17179569.408000] physmap-flash physmap-flash.0: map_probe failed

Jan  1 00:00:04 SPA112 kern.warning [17179569.416000] Using Full Image\'s RootFS

Jan  1 00:00:04 SPA112 kern.warning [17179569.420000] Using static partition definition

Jan  1 00:00:04 SPA112 kern.warning [17179569.424000] !!! do adler32 checksum !!!

Jan  1 00:00:04 SPA112 kern.warning [17179571.260000] File system image checksum OK

Jan  1 00:00:04 SPA112 kern.err [17179571.344000] ksz8873 0-005f: failed with status -1

Jan  1 00:00:04 SPA112 kern.warning [17179571.348000] ksz8873: probe of 0-005f failed with error -1

Jan  1 00:00:04 SPA112 kern.warning [17179571.352000] PNX8181 watchdog timer: timer margin 16 sec

Jan  1 00:00:04 SPA112 kern.warning [17179571.372000] GACT probability on

Jan  1 00:00:04 SPA112 kern.warning [17179571.376000] Mirror/redirect action on

Jan  1 00:00:04 SPA112 kern.warning [17179571.380000] u32 classifier

Jan  1 00:00:04 SPA112 kern.warning [17179571.384000]     Performance counters on

Jan  1 00:00:04 SPA112 kern.warning [17179571.388000]     input device check on

Jan  1 00:00:04 SPA112 kern.warning [17179571.392000]     Actions configured

Jan  1 00:00:04 SPA112 kern.warning [17179571.396000] Netfilter messages via NETLINK v0.30.

Jan  1 00:00:04 SPA112 kern.warning [17179571.400000] nf_conntrack version 0.5.0 (1024 buckets, 4096 max)

Jan  1 00:00:04 SPA112 kern.warning [17179571.412000] ipt_time loading

Jan  1 00:00:04 SPA112 kern.warning [17179571.464000] VFS: Mounted root (squashfs filesystem) readonly.

Jan  1 00:00:04 SPA112 kern.warning [17179576.144000] ***** LED_DRV init *****

Jan  1 00:00:04 SPA112 kern.warning [17179576.148000] ***** LED_DRV end *****

Jan  1 00:00:04 SPA112 kern.warning [17179576.176000] *** sys event driver initialized ***

Jan  1 00:00:04 SPA112 kern.err [17179579.184000] br0: Dropping NETIF_F_UFO since no NETIF_F_HW_CSUM feature.

Jan  1 00:00:04 SPA112 kern.warning [17179580.880000] Empty flash at 0x00069454 ends at 0x00069600

Jan  1 00:00:05 SPA112 daemon.err dnsmasq[136]: failed to load names from /etc/hosts: No such file or directory

Jan  1 00:00:23 SPA112 kern.err [17179600.844000] br0: Dropping NETIF_F_UFO since no NETIF_F_HW_CSUM feature.

Jan  1 00:00:27 SPA112 daemon.err system[1]: notify add wan1 interface(br0)

Jan  1 00:00:27 SPA112 daemon.err system[1]: start 0 vlan-id... ok

Jan  1 00:00:39 SPA112 daemon.err dnsmasq[136]: failed to load names from /etc/hosts: No such file or directory

Here are some things I have tried on my own, to no effect:

      a) Tried running with Provisioning/Firmware Upgrade/Upgrade set to false.

      b) Reloaded the firmware with IE.  Before, I did it with FireFox.

      c) Did a factory reset and re-entered the settings suggested for my ATA from Callcentric.

How should I proceed?

117 Replies 117

George Spanos
Level 1
Level 1

Hey Walter. I haven't seen this issue as of yet with 1.2.1-004. If you open up a ticket with Cisco TAC they can give you a beta firmware that's not released yet. v1.3.0-008 which should have a lot of fixes (cisco wont tell me which ones). Their proceedure is to send you the newest beta to test and hope it fixes your issue before they investigate it further.