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SPA122 crashes daily, how to disable unwanted services?

jenomarton
Level 1
Level 1

My newly purchased SPA122 ATA with router crashes regularly, (daily) , no dial tone, no internet going through.

Only power on/off gets it working again !

Using the latest 1.2.1 (004) 2012 Summer firmware.

Many post mentioned, that disabling many unwanted services might help.

Can somebody advise, what  exactly to disable, how  and where?   

Thanks !

1 Reply 1

fernandesh
Level 1
Level 1

https://supportforums.cisco.com/message/3766495#3766495

Take a look at the thread above.  It seems like this is an issue caused when the customer receives a voicemail (or more likely, MWI).  It also sounds like there's a potential fix, firmware 1.3.0.

I have customers experiencing this same issue so I'm going to try to get hold of this firmware from Cisco.