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SPA504 Personal Directory Additions

rowseyba1
Level 1
Level 1

Hey Guys,

I have a UC540 that has been installed for a customer and they are trying to add entries to the personal directory on the phones.  Every user guide I click on for the SPA504 says that there will be an "add" button that needs to be pressed when on the missed calls, received calls, ect. call history.  I see no such button.  What is the solution here?

BTW, this is upgraded to the 8.0.5 package and totally configured with CCA.  I know that I can add the entries with CCA, and that Office Manager can do this as well, but we are trying to do this at phone level.  Thanks for your help!

1 Accepted Solution

Accepted Solutions

juliomar
Level 3
Level 3

Hi rowseyba1,

On the 50x series phones you can add Personal Speed Dial entries from the phone itself.  Just go thru the following menus:

CME Services-->My Phone Apps-->Personal Speed Dial.  Enter name and number, and you are set...

Cheers,

Julio

View solution in original post

2 Replies 2

juliomar
Level 3
Level 3

Hi rowseyba1,

On the 50x series phones you can add Personal Speed Dial entries from the phone itself.  Just go thru the following menus:

CME Services-->My Phone Apps-->Personal Speed Dial.  Enter name and number, and you are set...

Cheers,

Julio

Thanks Julio.  That worked great!