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SPA508G responds with "481 Call Leg/Transaction Does Not Exist" to Update sip message

tomas.bajarunas
Level 1
Level 1

I'm using 2 spa508g phones, in sip profile enabled unregistered make and receive calls.

I make a call to FreeSWITCH, which then bridges call to another phone (sip messages are going through freeswitch, rtp should go between phones directly).

Inbound call is received, and answered ok on freeswitch. Then OB call is made, 2nd phone is ringing. At this point everything still works as expected.

When I answer OB call on 2nd phone, freeSwitch send "UPDATE sip" to both phones.

At that point I receive "481 Call Leg/Transaction Does Not Exist" from Inbound phone; OB phone swallows that message without a problem.

I inspected SIP messages, all seems to be normal.

FreeSWITCH support people thinks the issue is with the phone (I'm pretty sure they've tested such scenario with other phones).

Note: spa508g phones runs on latest 7.6.1 firmware.

Log of the call is accessible @ https://pastebin.freeswitch.org/24444

User/password is in the auth window message.

5 Replies 5

Jaime Valencia
Cisco Employee
Cisco Employee

SPA devices are supported in the SMB community, not here, you might want to move this.

HTH

java

if this helps, please rate