i'd like to become BLF lamps on an attendant console SPA500S Orange (Solid) when an extension is in the state UNAVAILABLE.
Which string i need to send from asterisk to phone via SIP Notify Subscription to achieve this goal?
Thanks in advance
Hi Patrick and Cisco,
Sorry if I'm annoying...
But this is a very big problem for us!
(a green LED that supposed to be orange or maybe just off... )
Mean while we tested een Snop and a Mitel where the LED
can be turned off... So we also know the softphone isn't online...
Is there hope it can be "solved" with cisco phones?
1.) Yes, because its a remote phone... (most of them even a softphone)
Asterisk has a DEVICE_STATE() and those can be:
UNKNOWN, NOT_INUSE, INUSE, BUSY, INVALID, UNAVAILABLE, RINGING, RINGINUSE &ONHOLD
When Asterisk gives back the status RINGING or BUSY the led is red or red blinking. (the way we expect)
But when the status is UNAVAILABLE or UNKNOWN I want the led orange and not green.
2.) Yes, i have... (fnc=blf+sd+cp;firstname.lastname@example.org)
3.) I'm not sure, I think udp. BUT my environment is a test so I have almost no traffic in my network...
This not work becouse SPA500S not understand State:Unavailable.
71827@internal : SIP/71827 State:Idle Watchers 1
71842@internal : SIP/71842 State:Unavailable Watchers 1
71841@internal : SIP/71841 State:Unavailable Watchers 1
71840@internal : SIP/71840 State:Unavailable Watchers 1
71839@internal : SIP/71839 State:Unavailable Watchers 1
71838@internal : SIP/71838 State:Unavailable Watchers 1
71837@internal : SIP/71837 State:Unavailable Watchers 1
71836@internal : SIP/71836 State:Unavailable Watchers 1
71835@internal : SIP/71835 State:Unavailable Watchers 1
71834@internal : SIP/71834 State:Unavailable Watchers 1
71833@internal : SIP/71833 State:Idle Watchers 1
I have all the leds Green but Green shuld be for idle.
Some workaround to segnaling Orange when an Ext is not Registered ?
Can you describe for me why this is such an issue for you please? [Aside from Ed's description]
Reading your description may help my colleagues and I come up with a useful solution.
Functionality-wise, we may have a receptionist at site A, which has handful of teleworkers not at site A.
These remote handsets may or may not be 'registered' or online all the time.
Having the BLF indicator show the Asterisk state 'unknown' will let them know if they are offline, on call, idle etc etc.
This functionality works with other brands of handset / softphone etc.
not only funcionality-wise this function is usefull, think about the power consumption! It's no use to let a Cisco phone (and all the other periferals on the desk) consume power during the weekends, holidays and overnight.
The SPA5XX only supports dialog-info, and unavailable state is not defined for dialog-info. In order to support the unavailable state it should additionally support pidf, if that is at all possible. Asterisk for instance will not report an unavailable state to a dialog-info subscribed SIP device. I have no experience with other SIP phones.