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SPA5xxG Interception issue pls add ServerType

Totaly_FuRy
Level 1
Level 1

Hi,

I am managing many spa5xxg phones (>2k) with a Thomson Cirpack call center and interception is not working well.

My setup :

"ServerType" set on 'Asterisk' or 'RFC3265_4235'.

"Attendant Console Call Pickup Code" with '*11*#'.

"Unit 1 Key 1" with 'fnc=blf+sd+cp;sub=0033972110XXX@$proxy;ext=0972110XXX#'.

The expected behaviour with a Cirpack call center is :

The phone must subscribe to the service "dialog/xml" on 0033972110XXX@$proxy (same behaviour as Asterisk or RFC3265_4235). But to Intercept the call, the phone must call *11*# with # translated to *11*$ext, that give *11*0972110XXX#. But currently with ServerType parameter set on 'Asterisk', the phone is calling (or not...) the service subscribed phone number : "0033972110XXX@$proxy".

Can you add "Cirpack" to the list "ServerType", or update the RFC3265_4235 behaviour to handle interception with the 'ext' parameter ?

Best Regards,

DUPONCHEEL Sébastien.

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