02-02-2013 02:53 PM - edited 03-21-2019 06:56 AM
I have this problem:
I tried to upgrade the UC540 by CCA but always failed. after several attempts, I tried to take him by the CCA to default settings and told me to first upgrade the software version UC540 (issue that could not do before).
I went to the console and copy the default configuration file that was in the system directory to the startup config and did a reload.
now the UC540 does not boot.
I need help:
- Get to boot
- Take it to the default configuration
- Reset the CUE
Thanks to all who help.
02-02-2013 08:42 PM
If there is no serial console output, and cable and USB adapter are confirmed good, then unit is faulty and has to be replaced.
Other that that if you want to save time and get practical results, use CLI.
02-06-2013 07:20 PM
Hi Robert,
Extract the software pack and inside of it you will see a series of default templates, from there my recommendations would be as follows:
That should help you to get it back online again, and then I would recommend you use CCA to reset it back to defaults one more time to ensure all the right files are on the flash card that should be there and in their right structure.
Further to that, I would recommends you use a system that has nothing installed on it such Antivirus software and with the Windows firewall turned off, this way you have a clean system to work with, and also make sure that the PC is NOT connected to any networks at the time and is directly connected into the UC when performing any of the above.
Cheers,
David Trad.
davidtradconsultinggmail.com
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