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Transferring Calls Directly to Voicemail with SPA525G

SPA52GUser
Level 1
Level 1

We want to transfer calls directly to voicemail without having the call ring at the extension. Does anyone know of a workaround? Please advise if I should post this in another spot.

Thanks.

1 Accepted Solution

Accepted Solutions

mdobiac
Level 3
Level 3

Hello SPA52GUser,

Depending on your phone system if you have the option of configuring a dial plan using a prefix then the extension user to send the call directly to VM for the call routing.  

Example the UC500 series used the prefix 6 then the extension of the user to call/transfer directly to a users VM.

Hope this helps,

 

Michael D.

If this post is helpful please rate or mark as correct.

 

View solution in original post

1 Reply 1

mdobiac
Level 3
Level 3

Hello SPA52GUser,

Depending on your phone system if you have the option of configuring a dial plan using a prefix then the extension user to send the call directly to VM for the call routing.  

Example the UC500 series used the prefix 6 then the extension of the user to call/transfer directly to a users VM.

Hope this helps,

 

Michael D.

If this post is helpful please rate or mark as correct.