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Trunk Freezes

rashidjb1
Level 1
Level 1

When an outside call is received on the UC320W and that same call is transferred to another outside number via an outbound trunk even after the call completes the outside trunks freeze and no one is able to use them until they are disconnected and reconnected to the UC320W. Can someone help with this issue?

3 Replies 3

janickle
Level 1
Level 1

Hi Rashid,

When you say the "trunk freezes" are you using FXO lines or SIP for you calls?