Solved: UC-520 Voicemail Issues

dhyland · ‎05-09-2013

System was working without issues but now voicemail doesn't seem to be working. Users call each other and their phones now just ring and never go to voicemail. Was out on holiday when the issue started so my suspicion is that changes were made but I'm not seeing anything indicative of change... Any initial thoughts of places to start looking?

Mailboxes are enabled with a nice chunk of minutes. Voicemail enabled for all users. Etc.

Much thanks for any ideas!

danplacek · ‎05-09-2013

1. 'call-forward noan' has been removed from your extensions.

or

2. IOS is having trouble establishing calls with CUE.

A copy of your running config (sensitive information removed) and a "debug ccsip messages" while making a call that should be going to voicemail would be great.

-Dan

Please rate useful posts.

View solution in original post

danplacek · ‎05-09-2013

1. 'call-forward noan' has been removed from your extensions.

or

2. IOS is having trouble establishing calls with CUE.

A copy of your running config (sensitive information removed) and a "debug ccsip messages" while making a call that should be going to voicemail would be great.

-Dan

Please rate useful posts.

dhyland · ‎05-09-2013

It does appear that you were correct. Someone had set some lines for call-forwarding to anther extension while some of them the busy and noan options were removed completely... After adding them back into the config the extensions don't just ring any more but instead ring busy after the 20 seconds that I set up for noan...

dhyland · ‎05-10-2013

Codec looks good (g711ulaw) but fast busy to voicemail persists. Any ideas?

danplacek · ‎05-10-2013

Like I said, a copy of your running config and/or a SIP trace would help a lot... otherwise we are just randomly guessing.

-Dan

Please rate useful posts.

dhyland · ‎05-10-2013

Config as follows:

version 15.1

parser config cache interface

no service pad

service tcp-keepalives-in

service tcp-keepalives-out

service timestamps debug datetime msec localtime show-timezone

service timestamps log datetime msec localtime show-timezone

service password-encryption

service internal

service compress-config

service sequence-numbers

!

hostname uc520-1

!

boot-start-marker

boot system flash:uc500-advipservicesk9-mz.124-20.T.bin

boot-end-marker

!

security authentication failure rate 3 log

security passwords min-length 8

logging buffered 4096

logging console critical

!

aaa new-model

!

aaa authentication login local_authen local

aaa authentication login sdm_vpn_xauth_ml_1 local

aaa authorization exec local_author local

aaa authorization network sdm_vpn_group_ml_1 local

!

aaa session-id common

!

clock timezone CST -6 0

clock summer-time CDT recurring

crypto pki token default removal timeout 0

!

crypto pki trustpoint TP-self-signed-2155555563

enrollment selfsigned

subject-name cn=IOS-Self-Signed-Certificate-2155555563

revocation-check none

!

crypto pki certificate chain TP-self-signed-2155555563

certificate self-signed 01

30855549 308201B2 A0555201 02020101 300D0609 2A864886 F70D0101 04055550

3155530 2D055555 04031326 4955532D 53555C66 2D536967 6E65642D 43657274

69666963 6175552D 32313539 33323038 3635551E 170D3133 30343239 31353436

35555517 0D355030 31555530 30305530 305A3031 312F302D 06035504 03155649

4F555D53 656C662D 5355576E 65642D43 65727469 66696361 74652D32 31355533

dot11 syslog

no ip source-route

ip cef

!

ip dhcp excluded-address 10.1.1.1 10.1.1.10

!

ip dhcp pool phone

network 10.1.1.0 255.255.255.0

default-router 10.1.1.1

option 150 ip 10.1.1.1

!

no ip bootp server

no ip domain lookup

ip host mail.mail.com 192.168.1.254

ip inspect WAAS flush-timeout 10

ip inspect name SDM_LOW cuseeme

ip inspect name SDM_LOW dns

ip inspect name SDM_LOW ftp

ip inspect name SDM_LOW h323

ip inspect name SDM_LOW https

ip inspect name SDM_LOW icmp

ip inspect name SDM_LOW imap

ip inspect name SDM_LOW pop3

ip inspect name SDM_LOW netshow

ip inspect name SDM_LOW rcmd

ip inspect name SDM_LOW realaudio

ip inspect name SDM_LOW rtsp

ip inspect name SDM_LOW esmtp

ip inspect name SDM_LOW sqlnet

ip inspect name SDM_LOW streamworks

ip inspect name SDM_LOW tftp

ip inspect name SDM_LOW tcp

ip inspect name SDM_LOW udp router-traffic

ip inspect name SDM_LOW vdolive

no ipv6 cef

!

multilink bundle-name authenticated

!

stcapp ccm-group 1

!

stcapp feature access-code

!

trunk group ALL_FXO

max-retry 5

voice-class cause-code 1

hunt-scheme longest-idle

!

voice call send-alert

voice rtp send-recv

!

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

supplementary-service h450.12

sip

bind control source-interface Vlan100

bind media source-interface Vlan100

no update-callerid

!

voice class codec 1

codec preference 1 g711ulaw

codec preference 2 g729r8

!

voice class custom-cptone CCAleavetone

dualtone conference

frequency 400 800

cadence 400 50 200 50 200 50

!

voice class custom-cptone CCAjointone

dualtone conference

frequency 600 900

cadence 300 150 300 100 300 50

!

voice class cause-code 1

no-circuit

!

voice register global

max-dn 128

max-pool 32

!

voice translation-rule 1000

rule 1 /.*/ //

!

voice translation-rule 1111

!

voice translation-rule 1112

rule 1 /^6/ //

!

voice translation-rule 2001

!

voice translation-rule 2222

!

voice translation-profile CALLER_ID_TRANSLATION_PROFILE

translate calling 1111

!

voice translation-profile CallBlocking

translate called 2222

!

voice translation-profile OUTGOING_TRANSLATION_PROFILE

translate calling 1111

translate called 1112

!

voice translation-profile nondialable

translate called 1000

!

voice-card 0

dspfarm

dsp services dspfarm

!

license udi pid UC520-24U-8FXO-K9 sn xx

archive

log config

logging enable

logging size 600

hidekeys

vtp version 2

username admin privilege 15 secret 5 xx

!

ip tcp synwait-time 10

ip tftp source-interface FastEthernet0/0

!

class-map match-any VoIP-Control-UnTrust

match access-group name VoIP-Control

class-map match-any VoIP-RTP-UnTrust

match protocol rtp audio

match access-group name VoIP-RTCP

class-map match-any VoIP-Remark

match ip dscp ef

match ip dscp cs3

match ip dscp af31

!

policy-map Policy-UnTrust

class VoIP-Remark

set dscp default

class VoIP-Control-UnTrust

set dscp af31

class VoIP-RTP-UnTrust

set dscp ef

class class-default

!

crypto isakmp policy 1

encr aes

authentication pre-share

group 2

!

crypto isakmp policy 10

hash md5

authentication pre-share

crypto isakmp key xx

!

crypto isakmp client configuration group VPNClient

key xxx

pool EZVPN_POOL_1

acl 150

!

crypto ipsec transform-set AES esp-aes esp-sha-hmac

!

crypto dynamic-map SDM_CMAP_1 99

set transform-set AES

reverse-route

!

crypto map clientmap client authentication list sdm_vpn_xauth_ml_1

crypto map clientmap isakmp authorization list sdm_vpn_group_ml_1

crypto map clientmap client configuration address respond

crypto map clientmap 1 ipsec-isakmp

set peer xx

set transform-set AES

match address 199

crypto map clientmap 10 ipsec-isakmp dynamic SDM_CMAP_1

!

interface Loopback0

description $FW_INSIDE$

ip address 10.1.10.2 255.255.255.252

ip nat inside

ip virtual-reassembly in

!

interface Loopback1

description *** used for GRE to site 2 ***

ip address 10.2.10.1 255.255.255.252

ip nat inside

ip virtual-reassembly in

!

interface Tunnel0

description *** GRE Tunnel to Site2 ***

bandwidth 1536

ip address 172.31.250.1 255.255.255.252

ip mtu 1420

ip nat inside

ip virtual-reassembly in

delay 4999

keepalive 10 3

tunnel source Loopback1

tunnel destination 10.2.11.1

tunnel path-mtu-discovery

service-policy output Policy-UnTrust

!

interface Null0

no ip unreachables

!

interface FastEthernet0/0

description $FW_OUTSIDE$

ip address xxxx 255.255.255.248

ip access-group Outside in

no ip redirects

no ip unreachables

no ip proxy-arp

ip nat outside

ip inspect SDM_LOW out

ip virtual-reassembly in

duplex auto

speed auto

crypto ipsec df-bit clear

!

interface Integrated-Service-Engine0/0

description cue is initialized with default IMAP group

ip unnumbered Loopback0

no ip redirects

no ip unreachables

no ip proxy-arp

ip nat inside

ip virtual-reassembly in

service-module ip address 10.1.10.1 255.255.255.252

service-module ip default-gateway 10.1.10.2

!

interface FastEthernet0/1/0

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/1

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/2

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/3

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/4

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/5

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/6

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/7

switchport voice vlan 100

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/8

switchport mode trunk

macro description cisco-switch

!

interface Vlan1

description $FW_INSIDE$

ip address 192.168.1.1 255.255.255.0

no ip unreachables

ip nat inside

ip virtual-reassembly in

!

interface Vlan100

description *** Voice VLAN ***

ip address 10.1.1.1 255.255.255.0

no ip unreachables

no ip proxy-arp

ip nat inside

ip virtual-reassembly in

h323-gateway voip interface

h323-gateway voip bind srcaddr 10.1.1.1

!

ip local pool EZVPN_POOL_1 192.168.20.2 192.168.20.10

ip forward-protocol nd

!

ip http server

ip http authentication local

ip http secure-server

ip http path flash:/gui

ip nat inside source list 106 interface FastEthernet0/0 overload

ip nat inside source static 10.1.10.1 xx extendable

ip nat inside source static 10.1.10.2 xx extendable

ip nat inside source static tcp 192.168.1.254 25 xx 25 extendable

ip nat inside source static tcp 192.168.1.254 80 xx 80 extendable

ip nat inside source static tcp 192.168.1.254 443 xx 443 extendable

ip route 0.0.0.0 0.0.0.0 xx

ip route 10.1.2.0 255.255.255.0 172.31.250.2

ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0

ip route 10.1.11.0 255.255.255.252 172.31.250.2

ip route 192.168.11.0 255.255.255.0 172.31.250.2

ip route 192.168.12.0 255.255.255.0 172.31.250.2

!

ip access-list extended OutsideIn

remark *** BEGIN: xxxx ***

permit ip xxxx 0.0.0.63 any

permit ip xxxx 0.0.0.31 any

permit ip xxxx 0.0.0.7 any

permit ip host xxxx any

permit ip xxxx 0.0.0.15 any

remark *** END: xxxx ***

remark *

remark *** BEGIN: VPN ***

permit udp any any eq non500-isakmp

permit udp any any eq isakmp

permit esp any any

remark *** END: VPN ***

remark *

remark *** BEGIN: ping/traceroutes ***

permit icmp any any echo-reply

permit icmp any any time-exceeded

permit icmp any any unreachable

remark *** END: ping/traceroutes ***

ip access-list extended VoIP-Control

permit tcp any any eq 1720

permit tcp any any range 11000 11999

permit udp any any eq 2427

permit tcp any any eq 2428

permit tcp any any range 2000 2002

permit udp any any eq 1719

permit udp any any eq 5060

ip access-list extended VoIP-RTCP

permit udp any any range 16384 32767

!

logging esm config

logging trap debugging

access-list 106 deny ip 192.168.1.0 0.0.0.255 192.168.20.0 0.0.0.255

access-list 106 deny ip 192.168.1.0 0.0.0.255 10.1.11.0 0.0.0.255

access-list 106 deny ip 192.168.1.0 0.0.0.255 10.1.2.0 0.0.0.255

access-list 106 deny ip 192.168.1.0 0.0.0.255 192.168.11.0 0.0.0.255

access-list 106 deny ip 10.2.10.0 0.0.0.3 10.2.11.0 0.0.0.3

access-list 106 deny gre host 172.31.250.1 host 172.31.250.2

access-list 106 permit ip 192.168.1.0 0.0.0.255 any

access-list 106 deny ip any any

access-list 150 permit ip 192.168.1.0 0.0.0.255 192.168.20.0 0.0.0.255

access-list 150 permit ip 10.1.1.0 0.0.0.255 192.168.20.0 0.0.0.255

access-list 150 permit ip 10.1.10.0 0.0.0.255 192.168.20.0 0.0.0.255

access-list 199 permit ip 10.1.1.0 0.0.0.255 10.1.2.0 0.0.0.255

access-list 199 permit ip 192.168.1.0 0.0.0.255 192.168.11.0 0.0.0.255

access-list 199 permit ip 192.168.1.0 0.0.0.255 10.1.2.0 0.0.0.255

access-list 199 permit ip 192.168.1.0 0.0.0.255 10.1.11.0 0.0.0.255

access-list 199 permit ip 10.1.1.0 0.0.0.255 192.168.11.0 0.0.0.255

access-list 199 permit ip 10.1.10.0 0.0.0.255 192.168.11.0 0.0.0.255

access-list 199 permit gre host 172.31.250.1 host 172.31.250.2

access-list 199 permit ip 10.2.10.0 0.0.0.3 10.2.11.0 0.0.0.3

access-list compiled reuse

!

tftp-server apps11.8-2-2TR2.sbn

tftp-server apps31.8-2-2TR2.sbn

tftp-server apps41.8-2-2TR2.sbn

tftp-server apps70.8-2-2TR2.sbn

tftp-server cmterm_7936.3-3-13-0.bin

tftp-server cnu11.8-2-2TR2.sbn

tftp-server cnu31.8-2-2TR2.sbn

tftp-server cnu41.8-2-2TR2.sbn

tftp-server cnu70.8-2-2TR2.sbn

tftp-server CP7902080002SCCP060817A.sbin

tftp-server cvm11sccp.8-2-2TR2.sbn

tftp-server cvm31sccp.8-2-2TR2.sbn

tftp-server cvm41sccp.8-2-2TR2.sbn

tftp-server cvm70sccp.8-2-2TR2.sbn

tftp-server dsp11.8-2-2TR2.sbn

tftp-server dsp31.8-2-2TR2.sbn

tftp-server dsp41.8-2-2TR2.sbn

tftp-server dsp70.8-2-2TR2.sbn

tftp-server jar11sccp.8-2-2TR2.sbn

tftp-server jar31sccp.8-2-2TR2.sbn

tftp-server jar41sccp.8-2-2TR2.sbn

tftp-server jar70sccp.8-2-2TR2.sbn

tftp-server P00308000500.bin

tftp-server P00308000500.loads

tftp-server P00308000500.sb2

tftp-server P00308000500.sbn

tftp-server S00105000200.sbn

tftp-server SCCP11.8-2-2SR2S.loads

tftp-server SCCP31.8-2-2SR2S.loads

tftp-server SCCP41.8-2-2SR2S.loads

tftp-server SCCP70.8-2-2SR2S.loads

tftp-server term06.default.loads

tftp-server term11.default.loads

tftp-server term31.default.loads

tftp-server term41.default.loads

tftp-server term61.default.loads

tftp-server term70.default.loads

tftp-server term71.default.loads

tftp-server flash:SCCP42.8-3-2S.loads

tftp-server flash:SCCP45.8-3-2S.loads

tftp-server flash:SCCP75.8-3-2S.loads

tftp-server flash:apps42.8-3-1-22.sbn

tftp-server flash:apps45.8-3-1-22.sbn

tftp-server flash:apps75.8-3-1-22.sbn

tftp-server flash:cnu42.8-3-1-22.sbn

tftp-server flash:cnu45.8-3-1-22.sbn

tftp-server flash:cnu75.8-3-1-22.sbn

tftp-server flash:cvm42sccp.8-3-1-22.sbn

tftp-server flash:cvm45sccp.8-3-1-22.sbn

tftp-server flash:cvm75sccp.8-3-1-22.sbn

tftp-server flash:dsp42.8-3-1-22.sbn

tftp-server flash:dsp45.8-3-1-22.sbn

tftp-server flash:dsp75.8-3-1-22.sbn

tftp-server flash:jar42sccp.8-3-1-22.sbn

tftp-server flash:jar45sccp.8-3-1-22.sbn

tftp-server flash:jar75sccp.8-3-1-22.sbn

tftp-server flash:term42.default.loads

tftp-server flash:term45.default.loads

tftp-server flash:term62.default.loads

tftp-server flash:term65.default.loads

tftp-server flash:APPS-1.0.4.SBN

tftp-server flash:CP7921G-1.0.4.LOADS

tftp-server flash:GUI-1.0.4.SBN

tftp-server flash:SYS-1.0.4.SBN

tftp-server flash:TNUX-1.0.4.SBN

tftp-server flash:TNUXR-1.0.4.SBN

tftp-server flash:WLAN-1.0.4.SBN

tftp-server flash:cp524g-08-01-07.bin

tftp-server flash:AreYouThereF.raw

tftp-server flash:Bass.raw

tftp-server flash:CallBack.raw

tftp-server flash:Chime.raw

tftp-server flash:Classic1.raw

tftp-server flash:Classic2.raw

tftp-server flash:ClockShop.raw

tftp-server flash:Drums1.raw

tftp-server flash:Drums2.raw

tftp-server flash:FilmScore.raw

tftp-server flash:HarpSynth.raw

tftp-server flash:Jamaica.raw

tftp-server flash:KotoEffect.raw

tftp-server flash:MusicBox.raw

tftp-server flash:Piano1.raw

tftp-server flash:Piano2.raw

tftp-server flash:Pop.raw

tftp-server flash:Pulse1.raw

tftp-server flash:Ring1.raw

tftp-server flash:Ring2.raw

tftp-server flash:Ring3.raw

tftp-server flash:Ring4.raw

tftp-server flash:Ring5.raw

tftp-server flash:Ring6.raw

tftp-server flash:Ring7.raw

tftp-server flash:Sax1.raw

tftp-server flash:Sax2.raw

tftp-server flash:Vibe.raw

tftp-server flash:Analog1.raw

tftp-server flash:Analog2.raw

tftp-server flash:AreYouThere.raw

tftp-server flash:CampusNight.png

tftp-server flash:CiscoFountain.png

tftp-server flash:Fountain.png

tftp-server flash:MorroRock.png

tftp-server flash:NantucketFlowers.png

tftp-server flash:TN-CampusNight.png

tftp-server flash:TN-CiscoFountain.png

tftp-server flash:TN-Fountain.png

tftp-server flash:TN-MorroRock.png

tftp-server flash:TN-NantucketFlowers.png

tftp-server flash:Desktops/320x212x16/List.xml

tftp-server flash:Desktops/320x212x12/List.xml

tftp-server flash:Desktops/320x216x16/List.xml

tftp-server flash:RingList.xml

tftp-server flash:DistinctiveRingList.xml

tftp-server flash:ATA030100SCCP040211A.zup

tftp-server flash:term75.default.loads

tftp-server flash:B016-1-0-3.SBN

tftp-server flash:apps75.8-4-1-23.sbn

tftp-server flash:cnu75.8-4-1-23.sbn

tftp-server flash:cvm75sccp.8-4-1-23.sbn

tftp-server flash:dsp75.8-4-1-23.sbn

tftp-server flash:jar75sccp.8-4-1-23.sbn

tftp-server flash:SCCP75.8-4-2S.loads

!

control-plane

!

voice-port 0/0/0

timeouts ringing infinity

!

voice-port 0/0/1

timeouts ringing infinity

!

voice-port 0/0/2

timeouts ringing infinity

!

voice-port 0/0/3

timeouts ringing infinity

!

voice-port 0/1/0

trunk-group ALL_FXO 64

connection plar opx 210

description Configured by CCA 4 FXO-0/1/0-Custom

caller-id enable

!

voice-port 0/1/1

trunk-group ALL_FXO 64

connection plar opx 210

description Configured by CCA 4 FXO-0/1/1-Custom

caller-id enable

!

voice-port 0/1/2

trunk-group ALL_FXO 64

connection plar opx 210

description Configured by CCA 4 FXO-0/1/2-Custom

caller-id enable

!

voice-port 0/1/3

trunk-group ALL_FXO 64

connection plar opx 210

description Configured by CCA 4 FXO-0/1/3-Custom

caller-id enable

!

voice-port 0/3/0

trunk-group ALL_FXO 64

connection plar opx 210

description Configured by CCA 4 FXO-0/3/0-Custom

caller-id enable

!

voice-port 0/3/1

trunk-group ALL_FXO 64

connection plar opx 210

description Configured by CCA 4 FXO-0/3/1-Custom

caller-id enable

!

voice-port 0/3/2

trunk-group ALL_FXO 64

connection plar opx 210

description Configured by CCA 4 FXO-0/3/2-Custom

caller-id enable

!

voice-port 0/3/3

trunk-group ALL_FXO 64

connection plar opx 210

description Configured by CCA 4 FXO-0/3/3-Custom

caller-id enable

!

voice-port 0/4/0

auto-cut-through

signal immediate

input gain auto-control -15

description Music On Hold Port

!

sccp local Loopback0

sccp ccm 10.1.1.1 identifier 1 version 4.0

sccp

!

sccp ccm group 1

associate ccm 1 priority 1

associate profile 1 register confprof1

!

dspfarm profile 1 conference

description DO NOT MODIFY, active CCA conference profile- Using codec711

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

codec g729r8

codec g729br8

maximum sessions 6

conference-join custom-cptone CCAjointone

conference-leave custom-cptone CCAleavetone

associate application SCCP

!

dial-peer cor custom

name internal

name local

name domestic

name international

name local-plus

name national

name national-plus

name emergency

name toll-free

!

dial-peer cor list call-internal

member internal

!

dial-peer cor list call-local

member local

!

dial-peer cor list call-domestic

member domestic

!

dial-peer cor list call-international

member international

!

dial-peer cor list user-internal

member internal

member emergency

!

dial-peer cor list user-local

member internal

member local

member emergency

member toll-free

!

dial-peer cor list user-domestic

member internal

member local

member domestic

member local-plus

member national

member emergency

member toll-free

!

dial-peer cor list user-international

member internal

member local

member domestic

member international

member local-plus

member national

member national-plus

member emergency

member toll-free

!

dial-peer cor list user-local-plus

member internal

member local

member local-plus

member emergency

member toll-free

!

dial-peer cor list user-national

member internal

member local

member domestic

member local-plus

member national

member emergency

member toll-free

!

dial-peer cor list user-national-plus

member internal

member local

member domestic

member local-plus

member national

member national-plus

member emergency

member toll-free

!

dial-peer cor list call-emergency

member emergency

!

dial-peer cor list call-national

member national

!

dial-peer cor list call-local-plus

member local-plus

!

dial-peer cor list call-national-plus

member national-plus

!

dial-peer cor list call-toll-free

member toll-free

!

dial-peer voice 1 pots

service stcapp

port 0/0/0

!

dial-peer voice 2 pots

service stcapp

port 0/0/1

!

dial-peer voice 3 pots

service stcapp

port 0/0/2

!

dial-peer voice 4 pots

service stcapp

port 0/0/3

!

dial-peer voice 5 pots

description ** MOH Port **

destination-pattern ABC

port 0/4/0

no sip-register

!

dial-peer voice 2000 voip

description ** cue voicemail pilot number **

destination-pattern 50.

b2bua

session protocol sipv2

session target ipv4:10.1.10.1

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 2001 voip

description ** cue auto attendant number **

translation-profile outgoing PSTN_CallForwarding

destination-pattern 500

b2bua

session protocol sipv2

session target ipv4:10.1.10.1

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 50 pots

description ** incoming dial peer **

incoming called-number ^AAAA$

port 0/1/0

!

dial-peer voice 51 pots

description ** incoming dial peer **

incoming called-number ^AAAA$

port 0/1/1

!

dial-peer voice 52 pots

description ** incoming dial peer **

incoming called-number ^AAAA$

port 0/1/2

!

dial-peer voice 53 pots

description ** incoming dial peer **

incoming called-number ^AAAA$

port 0/1/3

!

dial-peer voice 150 pots

description ** incoming dial peer **

incoming called-number ^AAAA$

port 0/3/0

!

dial-peer voice 151 pots

description ** incoming dial peer **

incoming called-number ^AAAA$

port 0/3/1

!

dial-peer voice 152 pots

description ** incoming dial peer **

incoming called-number ^AAAA$

port 0/3/2

!

dial-peer voice 153 pots

description ** incoming dial peer **

incoming called-number ^AAAA$

port 0/3/3

!

dial-peer voice 200 voip

description interofficetransfers

destination-pattern 4..

session protocol sipv2

session target ipv4:10.1.2.1

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 57 pots

trunkgroup ALL_FXO

corlist outgoing call-local

description **CCA*North American*Local Number**

translation-profile outgoing OUTGOING_TRANSLATION_PROFILE

preference 5

destination-pattern 6[2-9]......

forward-digits all

no sip-register

!

dial-peer voice 58 pots

trunkgroup ALL_FXO

corlist outgoing call-national

description **CCA*North American*Long Distance**

translation-profile outgoing OUTGOING_TRANSLATION_PROFILE

preference 5

destination-pattern 61[2-9]..[2-9]......

forward-digits all

no sip-register

!

dial-peer voice 63 pots

trunkgroup ALL_FXO

corlist outgoing call-international

description **CCA*North American*International Number**

translation-profile outgoing OUTGOING_TRANSLATION_PROFILE

preference 5

destination-pattern 6011T

forward-digits all

no sip-register

!

dial-peer voice 64 pots

trunkgroup ALL_FXO

corlist outgoing call-emergency

description **CCA*North American*Emergency Number**

translation-profile outgoing OUTGOING_TRANSLATION_PROFILE

preference 5

destination-pattern 6911

forward-digits all

no sip-register

!

dial-peer voice 69 pots

trunkgroup ALL_FXO

corlist outgoing call-emergency

description **CCA*North American*Emergency Number**

preference 5

destination-pattern 911

forward-digits all

no sip-register

!

dial-peer voice 70 pots

trunkgroup ALL_FXO

corlist outgoing call-local

description **CCA*North American*Service Number**

translation-profile outgoing OUTGOING_TRANSLATION_PROFILE

preference 5

destination-pattern 6[2-9]11

forward-digits all

no sip-register

!

dial-peer voice 6 pots

description "catch all dial peer for BRI/PRI"

translation-profile incoming nondialable

incoming called-number .%

direct-inward-dial

!

no dial-peer outbound status-check pots

sip-ua

!

telephony-service

sdspfarm conference mute-on 111 mute-off 222

sdspfarm units 5

sdspfarm tag 1 confprof1

conference hardware

video

max-ephones 32

max-dn 128

ip source-address 10.1.1.1 port 2000

max-redirect 20

auto assign 1 to 1 type bri

caller-id block code *916

calling-number initiator

service phone videoCapability 1

service dnis overlay

service dnis dir-lookup

timeouts interdigit 5

system message xxxx

url services http://10.1.10.1/voiceview/common/login.do

url authentication http://10.1.10.1/voiceview/authentication/authenticate.do

load 7914 S00105000200

load 7916-12 B016-1-0-3

load 7916-24 B016-1-0-3

load 7902 CP7902080002SCCP060817A

load 7906 SCCP11.8-2-2SR2S

load 7911 SCCP11.8-2-2SR2S

load 7921 CP7921G-1.0.4

load 7931 SCCP31.8-2-2SR2S

load 7936 cmterm_7936.3-3-13-0

load 7960-7940 P00308000500

load 7941 SCCP41.8-2-2SR2S

load 7941GE SCCP41.8-2-2SR2S

load 7942 SCCP42.8-3-2S

load 7945 SCCP45.8-3-2S

load 7961 SCCP41.8-2-2SR2S

load 7961GE SCCP41.8-2-2SR2S

load 7962 SCCP42.8-3-2S

load 7965 SCCP45.8-3-2S

load 7970 SCCP70.8-2-2SR2S

load 7971 SCCP70.8-2-2SR2S

load 7975 SCCP75.8-4-2S

load ata ATA030100SCCP040211A

load 521G-524G cp524g-08-01-07

time-zone 8

time-format 24

voicemail 501

max-conferences 8 gain -6

call-forward pattern .T

call-forward pattern 9.T

call-forward pattern 9.......

call-forward system redirecting-expanded

moh music-on-hold.au

multicast moh 239.10.16.16 port 2000

web admin system name admin secret 5 xx

dn-webedit

time-webedit

transfer-system full-consult dss

transfer-pattern 9.T

transfer-pattern .T

transfer-pattern 6.T

secondary-dialtone 6

create cnf-files version-stamp 7960 Apr 10 2013 10:45:46

!

ephone-template 15

softkeys remote-in-use Newcall

softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd Login

softkeys seized Cfwdall Endcall Redial Pickup Gpickup Callback

softkeys connected Hold Endcall Trnsfer Confrn Acct Park

button-layout 7931 2

!

ephone-template 16

softkeys remote-in-use Newcall

softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd Login

softkeys seized Cfwdall Endcall Redial Pickup Gpickup Callback

softkeys connected Hold Endcall Trnsfer Confrn Acct Park

!

ephone-template 17

softkeys remote-in-use CBarge Newcall

softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd Login

softkeys seized Cfwdall Endcall Redial Pickup Gpickup Callback

softkeys connected Hold Endcall Trnsfer Confrn Acct Park

!

ephone-template 18

softkeys remote-in-use CBarge Newcall

softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd Login

softkeys seized Cfwdall Endcall Redial Pickup Gpickup Callback

softkeys connected Hold Endcall Trnsfer Confrn Acct Park

button-layout 7931 2

!

ephone-dn 1

number 101 no-reg primary

name IP-Paging1

paging ip 239.1.1.1 port 2000

!

ephone-dn 2 dual-line

number 219 no-reg primary

label Cameron 219

description Cameron

name Cameron

hold-alert 30 originator

!

ephone-dn 5 dual-line

number 291 no-reg primary

label After Hours Ring

description PhoneA Analog

name PhoneA Analog

!

ephone-dn 6 dual-line

number 292 no-reg primary

label 292

description PhoneB Analog

name PhoneB Analog

!

ephone-dn 7 dual-line

number 293 no-reg primary

label 293

description PhoneC Analog

name PhoneC Analog

!

ephone-dn 8 dual-line

number 294 no-reg primary

label 294

description PhoneD Analog

name PhoneD Analog

!

ephone-dn 9

number BCD no-reg primary

description MoH

moh out-call ABC

!

ephone-dn 10 dual-line

number 222 no-reg primary

label Alan 222

description Alan 222

name AlanE

call-forward busy 501

call-forward noan 501 timeout 20

hold-alert 45 originator

!

ephone-dn 13 dual-line

number 220 no-reg primary

label Alan 220

description Alan

name Alan

call-forward busy 501

call-forward noan 501 timeout 20

hold-alert 45 originator

!

ephone-dn 16 dual-line

number 216 no-reg primary

label Jesse 216

description Jesse

name Jesse

call-forward busy 501

call-forward noan 501 timeout 20

hold-alert 30 originator

!

ephone-dn 23 dual-line

number 208 no-reg primary

label Daniel 208

description Daniel

name Daniel

call-forward busy 210

call-forward noan 210 timeout 30

hold-alert 30 originator

!

ephone-dn 26 dual-line

number 213 no-reg primary

label Christopher 213

description Chris

name Christopher

call-forward busy 210

call-forward noan 210 timeout 30

hold-alert 30 originator

!

ephone-dn 28 dual-line

number 215 no-reg primary

label RDPotter 215

description Robert

name Robert

call-forward busy 210

call-forward noan 210 timeout 30

hold-alert 30 originator

!

ephone-dn 33 dual-line

number 221 no-reg primary

label Sarah 221

description Sarah

name Sarah

hold-alert 30 originator

!

ephone-dn 51 dual-line

number 299

label After Hours

description *** After Hours Ring ***

name After Hours Ring

preference 1

huntstop channel

no huntstop

!

ephone-dn 52 dual-line

number 299

label After Hours

description *** After Hours Ring ***

name After Hours Ring

preference 2

huntstop channel

no huntstop

!

ephone-dn 53 dual-line

number 299

label After Hours

description *** After Hours Ring ***

name After Hours Ring

preference 3

huntstop channel

!

ephone-dn 76 octo-line

number 233 no-reg primary

label Ben 233

description Ben 233

name BDW

!

ephone-dn 77 dual-line

number 225 no-reg primary

label Randy Shop 225

description Randy Shop

name RandyR

call-forward busy 501

call-forward noan 501 timeout 20

!

ephone-dn 78 dual-line

number 217 no-reg primary

label 217

description Time Clock

name Time Clock

!

ephone-dn 79 dual-line

number 250 no-reg primary

label Conference

description Conference

name Conference Phone

hold-alert 15 originator

!

ephone-dn 80 octo-line

number 210 no-reg primary

label Bobbi 210

description Bobbi 210

name Bobbi

call-forward busy 203

call-forward noan 203 timeout 10

hold-alert 30 originator

!

ephone-dn 81 dual-line

number 402 no-reg primary

label Kevin 402

description Kevin 402

name Kevin

call-forward busy 501

call-forward noan 501 timeout 20

hold-alert 30 originator

!

ephone-dn 82 dual-line

number 403 no-reg primary

label Lucas 403

description Lucas 403

name Lucas

call-forward busy 501

call-forward noan 501 timeout 20

hold-alert 30 originator

!

ephone-dn 83 dual-line

number 202 no-reg primary

label BEN 202

description BEN 202

name Ben

hold-alert 30 originator

!

ephone-dn 84 dual-line

number 214 no-reg primary

label Ricky 214

description Ricky 214

name Rick

call-forward busy 501

call-forward noan 501 timeout 20

hold-alert 30 originator

!

ephone-dn 85 dual-line

number 224 no-reg primary

label Jonathan 224

description Jonathan 224

name Jonathan

call-forward busy 501

call-forward noan 501 timeout 20

hold-alert 30 originator

!

ephone-dn 86 dual-line

number 211 no-reg primary

label Delana 211

description Delana 211

name Delana

call-forward busy 501

call-forward noan 501 timeout 20

hold-alert 30 originator

!

ephone-dn 87 octo-line

number 203 no-reg primary

label Cindy M 203

description Cindy M 203

name Cindy

call-forward busy 221

call-forward noan 221 timeout 10

!

ephone-dn 88 dual-line

number 205 no-reg primary

label Jeremy 205

description Jeremy 205

name Jeremy

call-forward busy 501

call-forward noan 501 timeout 20

hold-alert 30 originator

!

ephone-dn 89 dual-line

number 207 no-reg primary

label Kent 207

description Kent 207

name Kent

call-forward busy 210

call-forward noan 210 timeout 45

hold-alert 30 originator

!

ephone-dn 90 octo-line

number 218 no-reg primary

label Randy 218

description Randy 218

name Randy

call-forward busy 501

call-forward noan 501 timeout 20

hold-alert 30 originator

!

ephone-dn 91 dual-line

number C008 no-reg primary

conference ad-hoc

preference 3

!

ephone-dn 92 dual-line

number C008 no-reg primary

conference ad-hoc

preference 2

no huntstop

!

ephone-dn 93 dual-line

number C008 no-reg primary

conference ad-hoc

preference 1

no huntstop

!

ephone-dn 94 dual-line

number C008 no-reg primary

conference ad-hoc

no huntstop

!

ephone-dn 95 dual-line

number C007 no-reg primary

conference ad-hoc

preference 3

!

ephone-dn 96 dual-line

number C007 no-reg primary

conference ad-hoc

preference 2

no huntstop

!

ephone-dn 97 dual-line

number C007 no-reg primary

conference ad-hoc

preference 1

no huntstop

!

ephone-dn 98 dual-line

number C007 no-reg primary

conference ad-hoc

no huntstop

!

ephone-dn 99 dual-line

number C006 no-reg primary

conference ad-hoc

preference 3

!

ephone-dn 100 dual-line

number C006 no-reg primary

conference ad-hoc

preference 2

no huntstop

!

ephone-dn 101 dual-line

number C006 no-reg primary

conference ad-hoc

preference 1

no huntstop

!

ephone-dn 102 dual-line

number C006 no-reg primary

conference ad-hoc

no huntstop

!

ephone-dn 103 dual-line

number C005 no-reg primary

conference ad-hoc

preference 3

!

ephone-dn 104 dual-line

number C005 no-reg primary

conference ad-hoc

preference 2

no huntstop

!

ephone-dn 105 dual-line

number C005 no-reg primary

conference ad-hoc

preference 1

no huntstop

!

ephone-dn 106 dual-line

number C005 no-reg primary

conference ad-hoc

no huntstop

!

ephone-dn 107 dual-line

number C004 no-reg primary

conference ad-hoc

preference 3

!

ephone-dn 108 dual-line

number C004 no-reg primary

conference ad-hoc

preference 2

no huntstop

!

ephone-dn 109 dual-line

number C004 no-reg primary

conference ad-hoc

preference 1

no huntstop

!

ephone-dn 110 dual-line

number C004 no-reg primary

conference ad-hoc

no huntstop

!

ephone-dn 111 dual-line

number C003 no-reg primary

conference ad-hoc

preference 3

!

ephone-dn 112 dual-line

number C003 no-reg primary

conference ad-hoc

preference 2

no huntstop

!

ephone-dn 113 dual-line

number C003 no-reg primary

conference ad-hoc

preference 1

no huntstop

!

ephone-dn 114 dual-line

number C003 no-reg primary

conference ad-hoc

no huntstop

!

ephone-dn 115 dual-line

number C002 no-reg primary

conference ad-hoc

preference 3

!

ephone-dn 116 dual-line

number C002 no-reg primary

conference ad-hoc

preference 2

no huntstop

!

ephone-dn 117 dual-line

number C002 no-reg primary

conference ad-hoc

preference 1

no huntstop

!

ephone-dn 118 dual-line

number C002 no-reg primary

conference ad-hoc

no huntstop

!

ephone-dn 119 dual-line

number C001 no-reg primary

conference ad-hoc

preference 3

!

ephone-dn 120 dual-line

number C001 no-reg primary

conference ad-hoc

preference 2

no huntstop

!

ephone-dn 121 dual-line

number C001 no-reg primary

conference ad-hoc

preference 1

no huntstop

!

ephone-dn 122 dual-line

number C001 no-reg primary

conference ad-hoc

no huntstop

!

ephone-dn 123

number 704 no-reg primary

park-slot

!

ephone-dn 124

number 703 no-reg primary

park-slot

!

ephone-dn 125

number 702 no-reg primary

park-slot

!

ephone-dn 126

number 701 no-reg primary

park-slot

!

ephone-dn 127

number A801... no-reg primary

mwi off

!

ephone-dn 128

number A800... no-reg primary

mwi on

!

ephone 1

device-security-mode none

mac-address B8FA.E412.0000

max-calls-per-button 2

username "anal1" password xx

type anl

button 1:5

!

ephone 2

device-security-mode none

mac-address B8FA.E412.0001

max-calls-per-button 2

username "anal2" password xx

type anl

button 1:6

!

ephone 3

device-security-mode none

mac-address B8FA.E412.0002

max-calls-per-button 2

username "anal3" password xx

type anl

button 1:7

!

ephone 4

device-security-mode none

mac-address B8FA.E412.0003

max-calls-per-button 2

username "anal4" password xx

type anl

button 1:8

!

ephone 5

device-security-mode none

mac-address 0007.0EDD.1B1C

type 7960

!

ephone 6

device-security-mode none

video

mac-address C062.6BD2.AFF6

ephone-template 16

max-calls-per-button 2

username "xx" password xx

paging-dn 1

type ata

button 1:13

!

ephone 9

device-security-mode none

mac-address 0021.55D5.4498

ephone-template 16

username "xx" password xx

paging-dn 1

type 7970 addon 1 7914

button 1:86 2m80 3m83 4m88

button 5m23 6m26 7m90 8m33

button 9m87 10m77 11m84 12m28

button 13m16 15m2 16m13 17m10

button 18m85

!

ephone 10

device-security-mode none

mac-address C062.6BD2.AB51

ephone-template 16

username "xx" password xx

paging-dn 1

type 7962 addon 1 7914

button 1:84 2m13 3m10 4m83

button 5m80 6m2 7m87 8m26

button 9m23 10m86 11m88 12m16

button 13m85 14m89 15m81 16m82

button 17m90 18m28 19m33

!

ephone 11

device-security-mode none

mac-address 0021.5555.C26A

ephone-template 16

username "xx" password xx

paging-dn 1

type 7961

button 1:2 2m80 3m88 4m84

button 5m26 6m90

!

ephone 12

device-security-mode none

video

mac-address 081F.F362.371C

ephone-template 16

username "xx" password xx

paging-dn 1

type 7975 addon 1 7916-24

button 1:80 2m83 3m13 4m10

button 5m2 6m26 7m87 8m23

button 9m86 10m88 11m16 12m85

button 13m77 14m81 15m82 16m90

button 17m84 18m28 19m33 30m79

!

ephone 13

device-security-mode none

video

mac-address 0012.80F3.B165

ephone-template 16

username "xx" password xx

paging-dn 1

type 7960

button 1:16 2m80 3m88 4m90

button 5m87 6m26

!

ephone 15

device-security-mode none

mac-address 0021.55D4.FA43

ephone-template 16

username "xx" password xx

type 7961

button 1:76

!

ephone 16

device-security-mode none

video

mac-address 0004.F2E2.C827

ephone-template 16

username "Conf" password xx

paging-dn 1

type 7936

no missed-calls

button 1:79

!

ephone 17

device-security-mode none

mac-address 0021.55D5.44C1

ephone-template 16

username "xx" password xx

paging-dn 1

type 7970 addon 1 7914

button 1:87 2m80 3m83 4m88

button 5m23 6m86 7m26 8m90

button 10m84 11m28 12m16 14m2

button 15m13 16m10 17m85 18m81

button 19m33 20m82

!

ephone 18

device-security-mode none

video

mac-address 0021.55D4.F954

ephone-template 16

username "xx" password xx

paging-dn 1

type 7961

button 1:23 2m83 3m87 4m84

button 5m80 6m88

!

ephone 20

device-security-mode none

video

mac-address 0021.55D4.F9D0

ephone-template 16

username "Ext207" password xx

paging-dn 1

type 7961 addon 1 7914

button 1:89 2m87 3m88 4m23

button 5m80 7m84 8m16 9m90

button 10m2 11m13

!

ephone 21

device-security-mode none

video

mac-address 0021.55D5.9104

ephone-template 16

username "xx" password xx

paging-dn 1

type 7961

button 1:26 2m83 3m80 4m87

button 5m88 6m2

!

ephone 22

device-security-mode none

mac-address 0021.55D4.F9CB

ephone-template 16

username "xx" password xx

type 7961

button 1:78 3m13 4m10 5m80

!

ephone 23

device-security-mode none

video

mac-address 0021.55D4.F9F5

ephone-template 16

username "xx" password xx

paging-dn 1

type 7961

button 1:28 2m87 3m23 4m80

button 5m13

!

ephone 24

device-security-mode none

mac-address 0021.55D5.9071

ephone-template 16

username "xx" password xx

paging-dn 1

type 7961 addon 1 7914

button 1:81 2m13 3m10 5m80

button 6m2 7m87 8m26 9m23

button 10m86 11m88 12m16 13m85

button 14m77 15m90 16m84 17m28

button 18m33

!

ephone 25

device-security-mode none

video

mac-address 0021.5555.7843

ephone-template 16

username "xx" password xx

paging-dn 1

type 7961

button 1:85 2m80 3m87 4m88

button 5m13 6m90

!

ephone 26

device-security-mode none

mac-address 0022.555D.8D16

ephone-template 16

username "xx" password xx

type 7975 addon 1 7916-24

button 1:83 2m80 3m88 4m23

button 5m86 6m26 7m90 8m33

button 9m13 10m10 11m2 12m87

button 13m16 14m85 15m77 16m81

button 17m82 18m84 19m28

!

ephone 27

device-security-mode none

mac-address 0022.555D.8D05

ephone-template 16

username "xx" password xx

paging-dn 1

type 7975 addon 1 7916-24

button 1:88 2m83 3m23 4m80

button 5m33 6m90 7m84 8m86

button 9m13 10m10 11m2 12m26

button 13m87 14m16 15m85 16m77

button 17m81 18m82 19m28

!

ephone 28

device-security-mode none

video

mac-address 0023.5EB6.8718

ephone-template 16

username "xx" password xx

paging-dn 1

type 7975 addon 1 7916-24

button 1:33 2m83 3m88 4m80

button 5m86 6m90 7m26 8m23

button 9m13 10m10 11m2 12m87

button 13m16 14m85 15m77 16m81

button 17m82 18m84 19m28 30m79

!

ephone 29

device-security-mode none

mac-address 000F.F76E.36FB

type 7960

!

ephone 31

device-security-mode none

video

mac-address 0012.80F3.A9D2

ephone-template 16

username "xx" password xx

paging-dn 1

type 7960 addon 1 7914

missed-calls all

button 1:82 2m87 3m88 4m77

button 5m23 6m80 7m86 8m26

button 9m84 10m28 11m16 12m78

button 13m90 14m2 15m13 16m10

button 17m33 18m85 19m81

!

ephone 32

device-security-mode none

mac-address 0022.905C.6D38

ephone-template 16

username "xx" password xx

paging-dn 1

type 7975 addon 1 7916-24

button 1:90 2m80 3m83 4m88

button 5m23 6m86 7m26 8m33

button 9m13 10m10 11m2 12m87

button 13m16 14m85 15m77 16m81

button 17m82 18m84 19m28

!

ephone-hunt 1 peer

pilot 505

no-reg pilot

statistics collect

!

banner login

!

line con 0

login authentication local_authen

no modem enable

transport output telnet

line aux 0

login authentication local_authen

transport output telnet

line 2

no activation-character

no exec

transport preferred none

transport input all

line vty 0 4

exec-timeout 0 0

authorization exec local_author

login authentication local_authen

transport input telnet ssh

transport output telnet ssh

line vty 5 100

authorization exec local_author

login authentication local_authen

transport input telnet ssh

no exec

transport preferred none

transport input all

line vty 0 4

exec-timeout 0 0

authorization exec local_author

login authentication local_authen

transport input telnet ssh

transport output telnet ssh

line vty 5 100

authorization exec local_author

login authentication local_authen

transport input telnet ssh

transport output telnet ssh

!

scheduler allocate 4000 1000

scheduler interval 500

ntp master

ntp update-calendar

ntp server 192.5.41.40 prefer

ntp server 192.5.41.41

end

Thanks!

danplacek · ‎05-10-2013

1. Why do you have a wildcard in your VM pilot number dial-peer?:

dial-peer voice 2000 voip

description ** cue voicemail pilot number **

destination-pattern 50.

b2bua

session protocol sipv2

session target ipv4:10.1.10.1

dtmf-relay sip-notify

codec g711ulaw

no vad

2. I assume you can ping CUE from IOS? (10.1.10.1)

3. Can you do a SIP trace of a call attempt?:

conf t

logging monitor debugging

cntrl-z

term mon

debug ccsip mess

u all

-Dan

dhyland · ‎05-10-2013

1. I'm not certain as to why or where that '50.' wildcard came from... I went ahead and changed that back to '501'.

2. I am able to ping 10.1.10.1 from IOS.

3. I will perform a trace and post the results ASAP.