UC320 1-2 second delay before hearing called party after the call has been answered

[Mario Garcia]

UC320 1-2 second delay before hearing called party after the call has been answered on internal extension to extension call.

For example if I call Bob, bob will say "Hello Hello" and me as the calling party will only hear the second "Hello"

Any recommendations to resolve this delay?

SBSC said they have to escalate to development for this.

SPA508G phones

2.1.1(7) firmware on UC320

[juliomar]

Hi Mario,

We are going to working to reduce the "delay" of audio for internal calls.  Stay tuned for this release as it should be out soon.

Best regards,

Julio

[Mario Garcia]

Julio,

How soon is this release coming out? The customer wants to return the system for this reason.

-Mario

Sent from Cisco Technical Support iPhone App

[Christopher Edgeworth]

Hi Mario,

We plan to release a Limited Deployment release later this week that will contain an improvement for the delay.  Formal announcement will be made here pending no significant issues found in the last minute testing.

Chris

[Mario Garcia]

Can I get the limited release today?

Customer is returning system if there is no resolution by end of business today.

Sent from Cisco Technical Support iPhone App

[nalbert]

The Limited Release is likely this week (possibly even today).