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UC520 problem <<%software-forced reload>>

huga16001
Level 1
Level 1

i am attempting to start the UC520 and it continually reboots itself.

On screen:

Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(4)M5, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Tue 04-Sep-12 20:45 by prod_rel_team

%Software-forced reload

21:54:46 UTC Sun Jan 2 2000: Unexpected exception to CPU: vector 700, PC = 0x80302150, LR = 0x803020E8

-Traceback= 0x80302150z 0x803020E8z 0x830073E8z 0x8300749Cz 0x83007608z 0x816A3C9Cz 0x816A3F84z 0x803043E0z 0x802E9ECCz

CPU Register Context:

MSR = 0x00029032  CR  = 0x28008042  CTR = 0x817799E8  XER   = 0x00000000

R0  = 0x803020E8  R1  = 0x8666A990  R2  = 0xFFF5FFF5  R3    = 0x8605A4D8

R4  = 0x00000000  R5  = 0x855B0000  R6  = 0x00000000  R7    = 0xF0000000

R8  = 0x00FFFFFF  R9  = 0x85F30000  R10 = 0x00000000  R11   = 0x00000000

R12 = 0x85F30000  R13 = 0xFFF5696C  R14 = 0x816A3F14  R15   = 0x00000000

R16 = 0x00000000  R17 = 0x00000000  R18 = 0x00000000  R19   = 0x00000000

R20 = 0x00000000  R21 = 0x00000000  R22 = 0x00000000  R23   = 0x00000000

R24 = 0x00000000  R25 = 0x85F40000  R26 = 0x00000000  R27   = 0x85D30000

R28 = 0x00000003  R29 = 0x861B0000  R30 = 0x85860000  R31   = 0x00000000

TEXT_START : 0x800200F0

DATA_START : 0x84015AD4File flash:crashinfo_20000102-215446-UTC Device Error :No such device

File flash:crashinfo_20000102-215446-UTC Device Error :No such device

=== Flushing messages (21:54:47 UTC Sun Jan 2 2000) ===

Queued messages:

*Jan  2 21:54:47.755: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

*Jan  2 21:54:46.535: %ESWMRVL_FLTMG-5-WARNING: Warning: ILP HW Init failed

*Jan  2 21:54:46.535: %ESWMRVL_FLTMG-7-INTERNAL_ERR: Internal error:

Couldn't initialize the Switch

-Traceback= 8177F9F8z 800A2AA4z 830073E8z 8300749Cz 83007608z 816A3C9Cz 816A3F84z 803043E0z 802E9ECCz

*Jan  2 21:54:46.667: %LINEPROTO-5-UPDOWN: Line protocol on Interface VoIP-Null0, changed state to up

*Jan  2 21:54:47.075: %LINK-3-UPDOWN: Interface FastEthernet0/0, changed state to up

*Jan  2 21:54:47.087: %LINK-3-UPDOWN: Interface Integrated-Service-Engine0/0, changed state to up

No warm reboot Storage

*** System received a Software forced crash ***

signal= 0x17, code= 0x700, context= 0x85faec98

PC = 0x80302150, Vector = 0x700, SP = 0x8666a990

System Bootstrap, Version 12.4(11r)XW3, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 2007 by cisco Systems, Inc.

UC500 series platform with 262144 Kbytes of main memory

Readonly ROMMON initialized

program load complete, entry point: 0x80015000, size: 0xb700

program load complete, entry point: 0x80015000, size: 0xb700

HELP ME !!!!

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

*Jan  2 21:54:46.535: %ESWMRVL_FLTMG-5-WARNING: Warning: ILP HW Init failed

*Jan  2 21:54:46.535: %ESWMRVL_FLTMG-7-INTERNAL_ERR: Internal error:

Couldn't initialize the Switch

Seems hardware failure for which the unit will have to be replaced or returned to seller.

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