UC520 - Problem with the Outgoing Caller ID

[Jochen Brenner]

Hi guys,

I have a problem with our UC520 after an softwareupdate. Everybody works fine but the Outgoing Caller ID is wrong. When I call to a external phonenumber I see on the external phone the central number from the UC520 -> 01234/123456 0.

But I would like to see the internal phone extensions on the external phones for an example 01234/123456 21.

Can everybody help me with the configuration?

I have the Cisco Configuration Assistant (v 3.2 (2)) and I go to the Telephony -> Dial Plan -> Outgoing ->

please see the screenshots.

I can not save this configuration but I get an errormessage "For input string: "^0"" from the CCA.

Thank you!

[Alexander Maroukian]

Hello Jochen,

Please try to delete the row on the lower window which is saying ^0-^0 - .

HTH,

Alex

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[Jochen Brenner]

Hello Alexander,

I can solved the problem. The rule in the screenshot above is in the translation-rule 4.

voice translation-rule 4

rule 1 /^0/ //

...

I change the default rule 1 to rule 2 and add my own rule 1:

voice translation-rule 4

rule 1 /^.*\(..\)/ /\1/

rule 2 /^0/ //

...

after that all outgoing calls are sended with the internal phone extensions.

[Alexander Maroukian · Accepted solution]

Hello Jochen,

I am glad that this has been solved.

Please remember to rate the useful posts by clicking on the stars below and marking the post as answered so that the others may benefit from this.

Best regards,

Alex