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UC540 Email Not working

wjmcmillan4
Level 1
Level 1

I am trying to setup the email of voice messages and fax messages using the UC540. This has been setup before but has stopped working in the past week or so. I have taken the following steps for toubleshooting:

1) I can send/receive an email on my computer while connected to the data vlan wifi. I believe this proves the internets is setup correctly on the UC.

2) I have double checked the email settings (un/pw/server/port) and that is correct.

Is there another way to check why emails are failing to be sent for both voice mail and fax? Is there an error log to show these failed attempts?

Thanks.

16 Replies 16

paolo bevilacqua
Hall of Fame
Hall of Fame