cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1223
Views
5
Helpful
6
Replies

UC560 AA "No Option Transfer To" not working

Jon Allen
Level 1
Level 1

       I have set up the AA for a UC560, but the "No Option Transer to" will not work.  I just keeps looping the AA.  Any help would be appreciated.

1 Accepted Solution

Accepted Solutions

David Mowery
Level 1
Level 1

Can you try setting the Maximum Menu Prompt Attempts to 1?

View solution in original post

6 Replies 6

trgood
Level 1
Level 1

Hi Jon,

Can you send me a screenshot of your AA configuration? 

-Trent Good

-Trent Good ** Please rate useful posts! **

Here is the link to the image AA config page.

http://proponentit.com/AA.PNG

Hi John,

Your configuration looks correct.  Some things I would try are changing the prompt to a self recorded one and checking the firmware version.

I'm not aware of any issues that cause the No option transfer to not to work. 

You may consider opening a case so that an engineer can troubleshoot more in depth.

-Trent Good ** Please rate useful posts! **

David Mowery
Level 1
Level 1

Can you try setting the Maximum Menu Prompt Attempts to 1?

this was going to be my simple suggestion.

im sure its just playing the AA message, for the number of failed attempts setting.

Thank you David and Yasien,

That was the issue.