12-10-2011 06:34 AM - edited 03-21-2019 05:03 AM
Hello Everyone. I have a question on blast groups in a multisite environment with the 8.2 software pack.
In this environment, a call come into Site B and is routed intersite to a blast group in Site A. This works - all phones ring as expected. The blast group has a "no answer forward" destination of "other" set to an AA back in Site B. This is not working. The blast group just rings and rings and rings.
Can anybody help?
12-10-2011 03:41 PM
Hi John,
You need to check and see if Site-A has a Dial-Peer that references back to Site-B's AA.
You may also need to capture a Dial-Peer debug for us to see what is going on, but your scenario should work so long as there is a call routing path to the destination and the site can reach the other end.
Actually one way to test this, is to see if you can call Site-B's AA from Site "A" just by dialing it.
Cheers,
David.
12-12-2011 09:16 AM
Also, make sure that all the numbers are unique and not the same.
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