UC560 incoming call tracking

[Todd Willoughby]

Question, 

Is there a way to keep a tally of the total amount of incoming calls to our UC560 system? WE have a T1 line that has 16 DIDs we would like to see what calls are coming in on particular DIDs.

Thanks,

[Dennis Bigelow]

Hello,

You will have to purchase separate software to run reports on call records.

Here is a link for supported software for the UC500 series.

https://supportforums.cisco.com/document/36511/sbcs-third-party-applications

Regards,

Chris