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Upgrades to Phones

chris0003
Level 1
Level 1

After a discussion today with Cisco tech support, I learned that the firmware on phones that are registered with the UC320W cannot be upgraded past version 7.5.2(u3).  The current version is 7.5.5 and I was unable to upgrade the firmware on my phones. Before Cisco stops supporting the UC320W, Cisco should at a minimum issue a firmware upgrade or a platform modification file to allow users to keep their phones completely up to date.

1 Reply 1

Jack Germanos
Level 1
Level 1

That's a great idea especially the SPA525G2 as the Bluetooth has issues with pairing automatically with iPhone

Sent from Cisco Technical Support iPhone App

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