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vpn phones drop calls

eric.fermin
Level 1
Level 1

I have a few SPA252G that connects via VPN, but everytime they make a call it only last about 4 to 5 minutes sometimes less then it drops, basically the connection is lost and the phones reset, how do I check on the UC560 to see why the connection with the phones is lost during calls, if they are idle they stay connected without any problems.... has anybody encountered this problem before?

1 Reply 1

nalbert
Level 4
Level 4

Thats a bug, please read best practices here

https://supportforums.cisco.com/docs/DOC-22991