I guess this must be more difficult than I expected. If it isn't possible to do a true attended transfer.(Caller never gets placed on hold). Is there a way to do a conference call without placing the caller on hold. The primary goal is to get the possibly suicidal caller from one operator to another without ever placing them on hold. It would be preferred to have the first operator to be able to drop off the line after introductions are made but if need be it would be acceptable to have both operators on the call the entire time.
-Jeff