Why don't I hear AA prompt? UC520 CCA1.9

[mcastrigno]

I am attempting to set up the AA on my UC520 with CCA 1.9 with the included script aa_tarasfer2.aef and the menu prompt AABusinessOpen.wav but when I call the AA extension the function works ie the correct extension is dialed as configured but I hear no prompt.

How can I hear what is recorded for a menu prompt?

Thanks!

[mcastrigno]

Thanks Dave.

And thanks for the additonal information on calling in.

I was not even going to try to change the prompts as I am off site and figured it would not let me as it would detect what phone I was NOT calling from.

I will try tomorrow - bedtime for me.

Thanks again.

[JOHN NIKOLATOS · Accepted solution]

So I dialed into the number as well...  and I heard the prompt saying "AA is not set up"..... but again, this is just a recording...  you can implement what I told you and rerecord it to say anything you want.  You confirmed my idea that you had a BLANK prompt.  I know this because now one plays..  I did hit option #1 and a lady picked up...  so again, just record the prompt again to say waht you need.

[mcastrigno]

Thanks, I figured that out after I tried another prompt.

I am just not used to so few prompts being avaiable - I have used panasonics system extensively - it has a ton of pre-recorded prompts.

Call me simple minded but figured if someone was going to load a prompt it would have something useful in other than "this prompt is not setup"

Thanks