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2 rings before unit answers

ahtremblay
Level 1
Level 1

Hello,

When I call my phone number I hear 2 rings before the uc320w picks up the line and streams the welcome message. Is there a way to make it so that the unit immediately streams the welcome message. The problem is that I also have a 800 number which forwards to the local number. This 800 adds 1 ring or 2 rings to the call and my telecom is telling me they cannot avoid this (bell canada). This brings the total to 3 or 4 rings a before the unit picks up the call when someone dials the 800 number. Or 2 rings when they call the local number. Many people hang up before the call gets trough thinking no one is there.

I would like to bring the number of rings down to zero when someone dials the local number and down to 2 when they dial the 800 number. How? (Ideally I would like to bring the number of rings down to zero for both numbers, but the 800 is the telecom's problem which they are investigating).

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