So I have setup the UC320 with 4 FXO trunk lines and deployed 12 504G phones. I assumed since they are 4 line phones that they would be able to see all 4 trunk lines at the same time.
Upon getting everything configured I have discovered that the first programmable button seems to be permanently assigned to the users personal extension. Which leaves only 3 remaining buttons for shared FXO lines. So I was forced to make the 4th trunk line a hunt group with all the phones.
It's such a simple setup I'm surprised the 4 line IP phones can only actually monitor 3 of the shared trunks leaving the 4th working but hidden from view. There doesn't appear to be anyway to change or remove the first button from being the personal extension button, which I find to be redundant.
All I would like is to have the phone monitor/display the status of all 4 trunk lines on the phone. Any help for this situation? Maybe I'm overlooking something obvious here?
Welcome back for issue number 2 of the small business support community newsletter. Over the coming months we're going to share exciting news on the hardware and support community side. For now, we'll highlight our new favorite docs, pertinent...
Change in ASD Automatic Software Download Feature
Dec 13th, 2019
Cisco RV160, 260, 340, and 345 Series Routers
Due to an API change in Cisco’s software download platform the Automatic Download Feature (ASD) on RV series routers will be temporarily ...
SFP Module Support List for RV160x and RV260x Devices
Small form-factor pluggable (SFP) ports are included on the RV160 and 260 routers to allow the use of optical SFP transceiver modules. SFP’s convert the optical signals to electrical signals. SFP’s al...
Cisco is excited to offer its San Jose customers a unique opportunity to join us at Cisco headquarters for a design thinking workshop. This exclusive gathering, of no more than 20 people, is designed for an immersive interactive one-day session bet...
Hello @All ,
I am Bhuvi Chopra, a product manager on the Cisco Business (formerly SBTG) Team.
Cisco Business is excited to offer its San Jose customers a unique opportunity to join us at Cisco headquarters for a design thinki...