cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.
Get the latest news in this issue of the Cisco Small Business Monthly Newsletter

461
Views
0
Helpful
1
Replies
Beginner

525G2 Firmware

I Have 5 spa 525g2 phones and they have a preset ”custom”firmeware fore Telavox, factory reset does not work, it only returns to custom firmware after 5min, i have tried to uppgrade firmeware but stil coes back to ”custom” firme ware, i need to load upp a ”original” firmeware, and after factory reset i have about 5min before it return to the preset telavox firmeware and under those 5 min i can log in to the webgui but cant login as admin, it says ”you dont have a private conection to this phone”

Skickat från min iPhone
Everyone's tags (1)
1 REPLY 1
Highlighted
Advocate

Re: 525G2 Firmware

It seems you have RC kind of phone customized for Telavox. RC models can't be reverted to non-RC one. It's not matter of firmware, it's matter of permanent configuration burned inside. Even when upgraded, it still remain RC.

 

Your phone is Televox's forever. If you buyed it as generic/stock one, you has been cheated. Return it to seller.