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bfleishman
Beginner

AA Playing After Hours Greeting

My UC520 is configured with a business schedule of M-F 9AM to 5PM. The system time is correct and the correct time zone is selected. I have a Holiday schedule inplace with just a few days in it. None of which are today.

My AA has a prompt for business hours and a prompt for after business hours. For some reason, the system just starting using the after hours prompt all day long. This has been happening for over a week now. I cannot get it to use the normal hours promp, regardless of the time, or schedule. How can I troubleshoot this?

-Brian

1 REPLY 1
janickle
Beginner

Hi Brian,

Check your system time for CUE as well as CME.  Make sure that it too is set to the correct time.  Also you may want to verify that you have two different files specified for the day and night operation.  Feel free to post your config from CUE for verification.

Thanks,

Jason Nickle