Admin password on Cisco CP-8851

[PedroSaura]

Hi, I´m trying to configure a Cisco CP-8851, it´s supposed to be resset to factory settings, I´ve performed the resset holding # key and presing the secuence 123456789*0# and it seems to be with the factory default settings, but when I try to configure the phone in the web interface, and I click on Admin Login I.m asked for a password and I can´t acces the menu.

I´ve tried the passwords:

-admin

-Admin

-Password

-password

-Cisco

-cisco

- leaving the password field in blank.

The firmware version is sip88xx.11-1-1MSR1-1.loads

Thaks.

[Leo Laohoo]

---

@PedroSaura wrote:

but when I try to configure the phone in the web interface

---

This means the phone is loaded with 3PCC firmware.   

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

Is DHCP Option 150 enabled?

[Geovani Goncalves]

Hi there, 

If you're running MPP firmware, after a factory reset you should be able to login without credentials. 

Can you please do a factory reset again and try accessing via: http://IP_ADDRESS/admin/advanced

Let me know how it goes. 

[Sergio Quezada]

Hello Pedro,

     Not sure if you fixed this issue. If not, here is some information for you regarding your issue with your 8851,

Some Passwords to try:

cisco123

**#

**#**

0000

00000

[Sergio Quezada]

I also did find this for creating the credentials in CUCM

Configure the Administration Page for Phone: