cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.
Get the latest news in this issue of the Cisco Small Business Monthly Newsletter

630
Views
0
Helpful
2
Replies
Highlighted
Beginner

Allow view_access to diagnostic logs to see call channel info

I have certain users that need to know what PRI channel a call is coming in on for emergency/911 trace info.

I found that they can see this info if they have access to the "Show diagnositic log" at this address on the UC http://10.1.100.1/exec/show/log/CR

I am trying to give access to an account that is not level 15 and I am not having any luck.

Is there a way to allow them to see this page without level 15 access?

Or is there another way to see this info?

Thanks

Brian

Everyone's tags (4)
2 REPLIES 2
Highlighted
Hall of Fame Master

Allow view_access to diagnostic logs to see call channel info

Router does not keep this information unless you configure deug, or detailed call logging, and I'm not even sure if the channel No. is sent in log.

http://www.cisco.com/en/US/tech/tk1077/technologies_tech_note09186a0080094e72.shtml

Highlighted
Beginner

Allow view_access to diagnostic logs to see call channel info

I played with the CDR files, they are a bit more complex then we need for this.  Plus I could not get the UC to talk to the ftp server, causing the flash to fill with CDR files...

The website I listed shows this in the logs:

047981: Feb 13 07:27:05.050: %ISDN-6-CONNECT: Interface Serial0/3/0:20 is now connected to Unknown N/A

047982: Feb 13 07:27:13.630: %ISDN-6-DISCONNECT: Interface Serial0/3/0:20  disconnected from Unknown, call lasted 8 seconds

047983: Feb 13 11:41:34.661: %ISDN-6-CONNECT: Interface Serial0/3/0:18 is now connected to 9055555555 N/A

047984: Feb 13 11:42:00.025: %ISDN-6-DISCONNECT: Interface Serial0/3/0:18  disconnected from 9055555555 , call lasted 25 seconds

The bolded info is the channel the 911 operators need to do the trace.  Granted the 2nd example actually shows the CLID so its not needed. 

I just want to give a user access to that webpage without giving level 15 access.  Is that possible?  If not I will look into another way to access this data.

Thanks