Current algorithm for attended transfer is
Is it possible to setup phone to complete transfer call on hangup instead of second xfer pressing? It would be much more convinient and intuitive for users.
yes you can do this.
There are the two types of transfer.
Consultative and Blind.
You described Consultative, where you prefer to inform the person you are transfering the call to about the call before you do as the original calling party heard MOH.
If you press the transfer SK once, dial the phone you want to transfer to, and hang up, that's blind transfer which connects immediately.
But i need consultative transfer. Our users often forget about pressing xfer second time and hangup without completing transfer.
It's just useless overhead, I think.
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