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Beginner

Australian Carrier Divert Codes

We have a customer with a UC540 and they want to do a Telstra divert - *21<number to divert to># on their trunks, on an ah-hoc basis.

I couldn't find a way (outside CLI) to programme outbound to allow these patterns (including #21# to deactivate divert).

I contacted Cisco support and they said that this was not supported and recommended I post the question here.

Any suggestions & help will be appreciated.

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Hall of Fame Master

Australian Carrier Divert Codes

For CCA questions, please post to "small business voice - UC500". You can move your post using the Actions panel on the right.

Otherwise use CLI, that as you hinted, does everything and some more.

Beginner

Australian Carrier Divert Codes

Thanks Paolo - have moved question.

Sounds like we'll have to do the voice cert...