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Luis Giraldo
Beginner

Authentication URL conflicts with TimeCard

It was necessary on my UC520 to change the authentication URL to http://10.1.10.1/voiceview/authentication/authenticate.do, otherwise VoiceView doesn't work.

However, now that I want to enable TimeCard, I get an error:

Custom Authentication URL is configured. It will be overwritten by TimeCard Application.

So it seems I can't use both?

Any ideas?

2 REPLIES 2

I understand that Time Card application also needs the authentication URL but thought it uses the same auth URL as VVE.
So from where did this error pop?

Tried on a UC520 running SWP 8.0.5 with CCA 2.2.6.


Starting condition is VVE working. 

Authentication URL displays same as yours.

url authentication  http://10.1.10.1/voiceview/authentication/authenticate.do

Go to APPLICATIONS and enable time card view.   I saw that pop up message about 'if you have a custom, it will get overwritten'

I activated TCV anyway.  Cause mine was not custom (i am reading as in reading 3rd party stuff).

It activated and changed the authentication URL.

url authentication http://10.1.10.2/CCMCIP/authenticate.asp

V V E still works.

So I dont think there is a problem here.  I think there are also a few scenarios we are tending to in play here from the CCA 2.1 days....:

1:
If VVE authentication is filled and if user wants to configure a different authentication URL for some other third party, a information window will pop with a message, Voice view is currently using this URL. To configure new URL disable VVE from voice window.

2:
When VVE URL is filled, Enabling WebEx will give out a message to the user saying 'WebEx phone connect authentication URL configured. '  This behavior is fine, because, WebEx URL is a superset for WebEx, VVE, and Time Card.

3:
When some other user defined URL is configures and enabling VVE will say 'Custom authentication URL will be over written by VVE. Do you want to continue?.
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