cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
932
Views
0
Helpful
1
Replies

Auto Attendant Problem on UC560 software pack 8.2.0

raymond-sue
Beginner
Beginner

Hi,

I have a problem with AA on UC560.

Here is the problem, I created a AA by using CCA3.2.

Enter "AA Extension" of 911

Selected "aa_sbcs_v03.aef".

Language "system US English"

and added the following options

1 = Extension 973

2 = Call other number 910 (B-ACD)

3 = Call Blast 512

saved and applied settings.

Now if I ring AA extension 911 it plays something different to what I have set up.

When I did a refresh in the auto attendant setup, the settings that I have made has gone.

It has been replaced with the following:

AA Fault..JPG

I have tried creating Auto Attendant 2 and it's the same result as above.

The system has been upgraded to

untitled.JPG

Any ideas?

Kind Regards

Raymond

1 Reply 1

Darren DeCroock
Enthusiast
Enthusiast

Duplicate, answered on other post.

Thank you,

Darren

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: