cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.
Get the latest news in this issue of the Cisco Small Business Monthly Newsletter

849
Views
0
Helpful
1
Replies
Highlighted
Beginner

Auto Attendant Problem on UC560 software pack 8.2.0

Hi,

I have a problem with AA on UC560.

Here is the problem, I created a AA by using CCA3.2.

Enter "AA Extension" of 911

Selected "aa_sbcs_v03.aef".

Language "system US English"

and added the following options

1 = Extension 973

2 = Call other number 910 (B-ACD)

3 = Call Blast 512

saved and applied settings.

Now if I ring AA extension 911 it plays something different to what I have set up.

When I did a refresh in the auto attendant setup, the settings that I have made has gone.

It has been replaced with the following:

AA Fault..JPG

I have tried creating Auto Attendant 2 and it's the same result as above.

The system has been upgraded to

untitled.JPG

Any ideas?

Kind Regards

Raymond

Everyone's tags (4)
1 REPLY 1
Highlighted
Enthusiast

Auto Attendant Problem on UC560 software pack 8.2.0

Duplicate, answered on other post.

Thank you,

Darren