08-25-2011 01:07 PM - edited 03-21-2019 04:34 AM
Hello,
I configured a UC560 with the package 8.1.0 and set up the B-ACD in drop-through
Everything works fine - only one problem ...
The UC is located in Germany and I use the german localization package
and all call progress tones are german.
But if someone calls the extension of the hunt-group from the B-ACD
he hears the american ringback tone instead of the german.
I can´t find any commands on the CLI or in the CCA and although in the
TCL-scripts app-b-acd-3.0.0.2.tcl I can´t find somehing that matches this feature.
Kind regards,
Detlef
08-30-2011 02:09 PM
I would recommend that you open a TAC case for this so that CDET is filed and the correct ring back tone is put in. Thanks.
08-30-2011 11:57 PM
Hi,
no further help needed ...
Last day I replaced the commands in the telephony-service
user-locale U4 load CME-locale-de_DE-German-8.1.2.1.tar
network-locale U4
with the following statements
user-locale DE load CME-locale-de_DE-German-8.1.2.1.tar
network-locale DE
and it works.
The U4 settings in the configuration are from the CCA, because I set up the UC
with bilingual settings german/english.
But why this error occured ... I don´t know ... however, now it works correct.
Thanks,
Detlef Nitschkowsky
08-31-2011 12:02 AM
Hi,
no further help needed ...
Last day I replaced the commands in the telephony-service
user-locale U4 load CME-locale-de_DE-German-8.1.2.1.tar
network-locale U4
with the following statements
user-locale DE load CME-locale-de_DE-German-8.1.2.1.tar
network-locale DE
and it works.
The U4 settings in the configuration are from the CCA, because I set up the UC
with bilingual settings german/english.
But why this error occured ... I don´t know ... however, now it works correct.
Thanks,
Detlef Nitschkowsky
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