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mark
Beginner

BACD Setup

                   Hello,

Does anyone have a configuration example on how to do this command line.  I have a UC that is command line only, I cannot use the CCA, I know it's easy to do it on the CCA.  I would like a step by step.

Thanks,

1 REPLY 1
trgood
Beginner

Hi Mark,

I'm not aware of any way to configuration example specific to the UC500. However, here is a general document for BACD:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40bacd.html#wp1025932

I don't have a UC in front of me but here is a bit of a configuration:

application

service aaservice0 flash:/bacdprompts/app-b-acd-aa-3.0.0.2.tcl

  param aa-pilot 400

  paramspace english index 0

  param second-greeting-time 60

  paramspace english language en

  param call-retry-timer 15

  param voice-mail 399

  param max-time-call-retry 1000

  param service-name bacd

  param number-of-hunt-grps 1

  paramspace english location flash:/bacdprompts/

  param drop-through-option 1

  param handoff-string aaservice0

  param max-time-vm-retry 1

!

service aaservice1 flash:/bacdprompts/app-b-acd-aa-3.0.0.2.tcl

  paramspace english index 0

  param aa-pilot 401

  param second-greeting-time 60

  paramspace english language en

  param call-retry-timer 15

  param voice-mail 399

  param max-time-call-retry 1000

  paramspace english location flash:/bacdprompts/

  param service-name bacd

  param number-of-hunt-grps 1

  param drop-through-option 2

  param handoff-string aaservice1

  param max-time-vm-retry 1

!

service bacd flash:/bacdprompts/app-b-acd-3.0.0.2.tcl

  param number-of-hunt-grps 10

  param aa-hunt2 A400

  param queue-len 30

  param queue-cme-debugs 1

  param aa-hunt1 A401

ephone-hunt 50 sequential

pilot A400

list 300,301,302

timeout 5,5,5

no-reg pilot

statistics collect

description *** BACD HUNT 1 ***

ephone-hunt 51 sequential

pilot A401

list 304,305,306

timeout 5,5,5

no-reg pilot

statistics collect

description *** BACD HUNT 2 ***

dial-peer voice 5000 voip

description *** BACD 1 ***

service aaservice0

destination-pattern 400

session target ipv4:[set as vlan 1 ip address]

incoming called-number 400

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

dial-peer voice 5001 voip

description *** BACD 2 ***

service aaservice1

destination-pattern 401

session target ipv4:[set as vlan 1 ip address]

incoming called-number 401

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

You will also need to be sure to have the TCL script in flash.  I believe his is all you will need for the configuration.

-Trent Good ** Please rate useful posts! **
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