Voice Systems and Accessories - Small Business

I am testing the Interop Test plan with BW ver 19 SP1.In the Shared Call Appearance test section, there is a test where we call from PSTN to the shared line number, answer the call at one shared location, put it on "public" hold and resume it from th...

I've got a SPA514G on firmware 7.5.5 with a SPA-500DS sidecar on firmware 3.0.16. The sidecar lists all the office extensions. I recently set up 3 extra extensions for the receptionist on the line keys on the phone. When I finish configuring it, the ...

Hi all.I have tried searching and found no results.I have a SPA112 set up, the primary calls are receiving caller ID just fine. However, when I'm on the phone and I receive another call (call waiting) the caller ID doesn't show up. Can someone please...

Hi,I am setting up a UC540 in home environment in the UK , the UC540 is fully up to date with Software Packs etc and GB Locale pack.I have completed the initial config and currently have  2 x 7921g, 1 x Spa525g and 1 x 7911 connected to it.I can dial...

According to documentation the HTTP header "accept-language" should be set in the request when using XML applications. In the case of SPA525G2 (7.4.6) it's not set to anything and in the case of SPA504G (testversion > 7.4.6) it's set to "en" no matte...

The problem we're detecting is that this phone adapter reboots itselfwhen it takes the provisioning file from the server after 3600 seconds.That should not be necessary (or at least we think it should be possibleto deactivate it), and sometimes it ca...

hi people From few days i have been trying to install CCA 3.2 on my windows 7 64 bit machine but i am unable to install it everytime it gives error "Error in instructions invalid JVM file name specified in launch,,invalid variable specification.line ...

I have one extension that is unable to make internal or external calls.  The extension can receive a call, but if call is placed on hold or park extension is unable to pick the call back.

Hi ALL We need to register SPA302DKIT-G7 phone in UC540 Any sugestions on how to do this RegardsVinod

When a call comes in, a receptionist will transfer the caller to the appropriate extension by presing the transfer key, then the extension, then transfer again.The caller sometimes hears Moh for a couple seconds....then will hear a dialtone as if the...

We picked up a 9971 with 3 addons for our receptionist as we have outgrown the spa525 with addons.  The CCA does not allow me to choose any addons and I cannot program any buttons other then the ext.Is this another "not supported" feature of the 560?...

Hi there,I was previously with Distributel Inc. and 3Web.I just switch-over using cable internet and VOIP with Acanac (about <1 month)The VOIP was "porting" over to Acanac first, using Cisco ATA SPA122 (new purchase), everything was working as expect...

We just transitioned to VOIP with the 3CX system. We've got SPA514G voip phones on Firmware 7.5.5. If a user is on a call, and another call comes in, the second line key doesn't do anything. I've tried some things in the phone's configuration web UI ...

Hi Guys,On the Cisco SPA VoIP handset range, there is an option for a 'System  Configuration User Password'. This feature allows additional security  within the GUI and also locks down some of the menus on the phones. These phone menus can be overri...