Voice Systems and Accessories - Small Business

Hello everyone,When making an outbound call on my SPA504G it displays "Session Progress" when it's ringing. This is displayed right after "Calling" (which I'm assuming is a SIP 100 Trying). Is there any way to get a SIP 180 Ringing if the trunk doesn...

Using CCA I setup per instructions a user so I could record greetings using a phone. When I try to access the extension to record the greeting it asks for my extension, which I setup as a prompt administrator, then it asks for a PIN. At no time did I...

Hi,We are running about 20 SPA 525G phones in our call center. Since 2 months they are freezing up about 7-10 times a day. Sometime it just unfeezes and sometimes it restats. We have updated the firmware to 7.5.5 but that did not help.Does anyone hav...

Hi,I have a SPA 525g phone and at one point I had bluetooth working.  All of a sudden, bluetooth stopped working and when I try to either turn bluetooth off or scan for a device, I get "Operation Failed".  I have tried from both the device interface ...

On my clients UC540 I have a hunt group (ext 5005) setup with 3 users, each with their own extension (2035, 2036, & 2037). Voicemail goes to the hunt group extension (5005) and the users receive an email with the .wav file from the message. The clien...

I just installed my UC320W and its working just nicely in my network with some SPA303 Phones. I also got 1 SPA302DKIT (The one with the base station) and I just cant figure out how to configure it in the UC320W.The SPA303 are detected automatically a...

                   Hi All,I have a client that wants to connect their Microsoft Surface2 via VPN to their Cisco UC540. Usually I would use the Cisco Anyconnect but there doesn't seem to be one available for this device.Has anyone tried to connect wit...

Dear all,I have some problems involving night-service on an UC560. The unit is located in Germany and is configured for multi-tenants using COR-Lists.The UC has a SIP-TRUNK to our ISP, with an allocated Direct Dial-In extension-block ( -10 till -29) ...

Hi guys,Is this possible to have another T1 card installed on the UC 560 T1 model? Can someone or perhaps cisco tech verify this? I already built-in T1 connected to the exisiting primary telco, and I am planning to have another T1 card setup for seco...

  UC560 at site A, UC540 at site B, calls coming into site A over SIP trunk, ringing blast group with site A users, calls pick up fine. if we add site B members to blast group, all phones ring, but when the lowest numbered members of site A answer th...

I'm having a problem with an installation in Slovakia. The phones don't seem to pick up the DST rule that I have in place there, so the clocks are 1 hour off.I'm running 7.5.2b firmware, selected GMT+1 with a DST rule:3/-1/7/2;end=10/-1/7/3;save=1But...

hello everyoneI would be glad if some one help me with configuring the spa301 with spa9000.please help me with this issue.also I want to know how many devices can be registered with one spa9000?

My UC320w is having strange problem. Caller can still leave voice mail to any extension, but none of the extension can retrieve its voicemail. Pressing voicemail button takes me directly into some strange background noise.   Tried to use manually dia...