Voice Systems and Accessories - Small Business

Is there a way to adjust the volume for the MOH on the UC320? I see there is a volume slider for paging, but can't find one for MOH. I am getting complaints from a client that the music is too loud.Thanks,Greg

I am being sent out to a client site, that has a UC-540 that was configured by another company. They are complaining that the system does not allow for somebody to answer a group page by picking up the handset. They say that this feature works at ano...

I just purchased the SPA112 earlier and cannot configure this unit, not sure if it is a defective unit, please provide assistance.Trying to configure using browser:- Connect ethernet cable from my computer to the internet port on the SPA112, cannot o...

I have been trying to wrap my head around inbound T.38 issues with my SPA122. I thought it was my local PBX so I took that out of the equation and registered it to my ITSP directly. Outbound negotiates T.38 perfect and has not failed (provider did de...

We have some phones in shipping/receiving and production which are fairly loud areas. Our building is 100% VOIP, so no chance at easily doing analog line via ATA. And setting up a SIP server for 2 ringers using something like Algo Solutions 8180 SIP ...

    We have a recent UC320 install and auto attendant and listening to internal voicemails are all working.  When a caller leaves a message from an external call, the voicemail box does pickup and allows them to leave the message.  However, when a us...

I have the UC320 with SPA514 phones setup and running.  How do I get the system to recognize the SPA500DS so it can be programmed?                  

Dear Expert,I have a UC520 with several phone book entries. Normaly if someone of these persons is calling, it should display the name of this person instead of his phone number. Is this also possible if I use external phone book?Need informationBest...

Hello,I have deployed the auto attendant in my UC560. The AA is answering incoming calls from an analog PSTN line. The problem is, when a client hangs up during the prompt, the call isn't disconnected and is forwarded to a blast group that I have as ...

The new ordering guide is out and being a disty, I'm concerned about the new sku's.  They make sense except when there is going to be some special pricing via DSA or OIP. For example, if a partner or Cisco AM is creating the BOM, they are most likely...

Can anyone answer the following about the autoattendant on the BE 3000 please:When you choose the wav file you want to use for the Open/Closed prompts, are these wav files stored on the BE3000 itself or is it uploaded from the client machine you happ...