Voice Systems and Accessories - Small Business

Hi,How to display realtime logged in/out B-ACD agents and # of caller in Q status.  Seems we have to do "show ephone-hunt 50" to show the agent and the # of caller in Q sometimes shows up in the bottom of the 796x phone screen.   What about average q...

Hello,We have a UC520 installed in our network.Data VLan: 192.168.10.xVoice VLan: 10.1.10.xPhones are working just fine. We are trying to implement an imaging server on our data VLan that runs TFTP. The problem is, is that the TFTP service on the ima...

Anyone had any experience doing this on a Mac ?

Hello,I have a brand new SPA502G. I have it working for about a week and suddenly the screen went blank and I have only flashing the three buttons of mute, headset and speaker I think.Why this happened. Do I have to return the phone?Best regardsKosta...

Hi,Back on December 6, 2011 I made a note that I had changed the password in the Cisco Configuration Assistant by going into "Configure", "Device Properties" and "Users and Passwords". With the selection set to "All Devices" I typed in "admin" for th...

I am setting up a voip system that will hopefully use the voip system to talk to each other and use a local pstn line to reach the outside world. The way I have everything installed is as follows. SPA9000 Voip Server:SPA941 IP PhoneSPA 3000 ATA Gatew...

Hi all,How setup SPA525 vpn?How configuration Cisco VPN server for SPA525?RegardsJohn

Hello,I am trying to setup an iphone as mobile phone device together with a SMB UC540 system. the System has the newest IOS installed (Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(4)M4b). Normal telephony with several 79...

Hi All,Need some help. I have a central site that will be running Cisco BE 5000. I have a small branch office I would like to place IP phones in so we can just dial an extension to call each other. The branch will have its own connection to the PSTN ...

Almost all of Cisco's SBCS market is the small and medium business space.  Most, if not all of these SMB's have a Microsoft Small Business Server 2003 or 2008. It will be critical, In order for Cisco to be considered as a purchase option, that the UC...

Hi,I wonder if anyone can help?I am trying to set up a US320 (for the first time).The numbers to be used are London (UK) numbers in the following format 0208 xxx xxxxSo I have the Region to "United Kingdom",the and the Dial Plan to "Local calls are 7...