Voice Systems and Accessories - Small Business

We are using B-ACD for imcoming calls, the hunt group for BACD has 5 members. I want people to be able to login/logoff from this hunt group.I have this working with the DND button, but then the phone doesn't ring when the extension is dailed directly...

        Hello,   Is it possible to Create Trunking between Cisco BE3K and BE6K or CUCM 8.0/9.0,   such as at one branch CIsco BE3K and at other head office Cisco CUCM 8.0.  So, one can do internal VOIP calling through WAN connectivity?ThanksSandeep

I have a couple of new phones that will not pick up addresses from DHCP. I started with 10 phones, eight picked up addersses fine, the other two did not. All were connected to the same port when being configured. Has anyone else encountered this issu...

Hi,I have a UC560 with a single T1-PRI and I am wanting to know if the UC series has any monitoring tools so that I can actively monitor their PRI utilization.  We believe that thier call flow is more than they expected but I am unable to find a way ...

Hey,We have been working with a SPA525G2 with the latest firmware version 7.5.3.We are trying to setup the WiFi provisioning through the cfg file on the voip server.Currently we are using the default file spa525G2.cfg to make our adjustments.So far a...

Starting on idle display, the user can show line statuses using UP or DOWN arrow. For example, Line Key 2 (defined as private, extension 1, Short Name 9876) show textLine 2 9876READYmost of the time.Unfortunatelly, if no Short Name specified (e.g. Li...

Hye All,I have a set-up a Trunk-SIP b/w my UC540 and a softswitch.But out bound calls aren't working. I get the following messages:000531: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:Sent:INVITE sip:789096120445@41.191.100.225:5060 SIP/2.0Date: Thu, 06...

Hi all,We're having some issues with our Cisco UC320 system that we currently run with 13 SPA303 handsets.Inbound calls occassionally drop and we have noticed that our lead (first rining handset) in the hunt group often freezes and needs to be manual...

What is the file format for importing users and phones into BE3000?

Anyone know how to dial other numbers on the same SIP providers network from the UC320?For exampleThe SIP "phone number" on the UC320 is 844 xxx xxx with VoiptalkI have a VoIP client on my iPhone also registered with Voiptalk of 844 yyy yyyI can dial...

I have a linksys SPA922 phone transporting SIP over TCP. Each particular SIP message is being carried in two of more TCP segments. When the TCP connection is established, the server announces MSS=1460 and despite of that, the phone is sending IP data...

I've just set up a UC520 using CCA telephony wizard. It is connected to an HP procurve switch for access ports. We already have an existing router and want it to continue routing for the data network. The UC520 is providing the routing and DHCP for t...

I have a Cisco SPA502g attached to an Asterisk based system. When the user's phone is attached to a call queue and dials digits on the phone without picking up the receiver, then hits tthe dial softbutton, if a call came into the queue at the same ti...

Hi,     We are running firmware version 7.4.6 and in SIP mode with BoradWorks. The issue we are having is that when issuing a Rebuild File and Reboot from BroadWorks Device Management System, the 525 will reboot once and download the latest configura...