Voice Systems and Accessories - Small Business

When a new site page is created, emergency calling from that site is automatically enabled. Emergency calling requires a ELIN number. Here are some guidelines around ELIN configuration:The ELIN is a DID which represents a site. The number (s) should ...

Hi,Is there anyway to set your outbound caller id as private or unknown within the UC320? 

I have a requirement to provide a manager in a business with a "dashboard page" which displays the standard things a manager may want to see - i.e. who is logged in to their phones, call queues, etc.I thought that the SBOM may be able to do this, but...

So far the UC320 is working well and replacing an existing Panasonic TD816 system for my customer.Caller ID is being presented on the phones when an external call is received - however in the previous system, the Caller ID would be matched to the Sys...

Hi All,We have a requirement for 22 retails outlets (1 handset per store SPA525G2) connecting back to HQ (UC560) via SSLVPN.I know the UC560 defaults with 20 SSLVPN licenses however is there a theoretical maximum on the UC560. (Potentially we can fro...

Hi,Another question...Is the MWI indicator supposed to work on an overlay button?I want to have 2 or more shared lines on an overlay button and 1 (or more if possible) would have a voicemail.Thanks!P.S. There should be some kind of chat room so we co...

Hi,I have been tasked with settign up a UC560 with a load of SPA504G's in extenstion mobility mode to allow users to hot desk. I have managed to figure out how to create a "phone profile" and then assign the phone to this profile but I have no idea h...

Hello all,Once again, I need your help on something that hopefully can be fixed...We have a UC560 setup where about 8 users have SPA525G2 phones with a SPA500S extension connected and about 30 others phones that are either SP525G2 or SPA504 phones wi...

hi i have the UC560 with 2x 4-FXO ports.uc500-advipservicesk9-mz.150-1.XAI am unable to make more than 3 party conference call.Please advise on what needs to be configured to do so. Or is it even supported?Thanks

Hi, Team!I have question:UC320 can support Ip Phone Cisco CP79XX or third party sip phone?Thanks!

Hi,24 hours ago, I had my first  experience with a UC320W bought for a customer.First impression was great. For me is the device with the best GUI ever seen before. You can clearly and easly configure even advanced features.But after the first impres...

Hi,In one of my network I have few SPA942 and one SPA504 with console SPA500S. Asterisk is 1.4.22. After connecting to the network console SPA500S I have a small problem.The console works fine but there are many such messages:[Jun 13 09:42:46] WARNIN...