I want to limit the amount of phone call time for a particular cisco ip phone extension in our network. Is this possible to configure these settings on UC 500?
Hi, I have a UC540 working over a SIP trunk to Internode. I am having major problems with being able to call forward to any outside number. I thought this was a natting issue as the UC540 sits behind a C887 router and the router was controlling the n...
Have a client that turns night service on and off manually from the receptionist phone everyday. The problem that I have is when the UC560 reboots, it automatically turns night-service off and the only way that I know of turning it back on is hittin...
I am struggling to get 2 x UC560 devices networked together . I was under the impression that as long as there was link between WAN ports the units would work together .
I have an SPA3102 which I have configured for use here in the UK. It is connected to my ADSL router/modem for VoIP calls and to a BT landline for other calls; all was working well. I recently upgraded the firmware from 5.2.10 to 5.2.13. After the u...
I would like to set our phone system up such that someone calling in to any one of our offices is able to to reach extensions at any of our four offices using the relevant 3 digit extension number (without any prefixes). We have four UC500 series rou...
My SPA504G is not startign after i made some changes to the network setup (from DHCP to STATIC).It just shows InitializingNetwork in the screen and gets stuck there.Is there another way of reseting to factory default other than through the buttons on...
Hi All,So I configured the CDR files to download to an FTP Server ( Server 2003 running Filezilla). The Problem is the file export as a numerical file extension. For example, "FolderName.UC560.03_27_2012_11_05_47.607" Looking in File Management, a...
In previous versions of CCA I was able to use First and/or Last names in the floating extension dialog box to put labels on buttons. Now I am setting up a new phone system using CCA 3.2, and I do not get consistent or the desired labels.On a 525G, th...
I just happened to notice this today that when creating a DHCP binding in CCA, it allows for spaces in the Name field. However, this generates incorrect CLI info as the Name can have no spaces in the CLI.
Hello.Any ideas on this one?Customer needs hunstop channel configured on their buttons, so when a second call comes in - it routes directly to voicemail etc.How could this be combined with internal / external ringtones?At present we can route externa...
I have a client that would like this product, but i'm not familiar with this line of product and its capabilities. I've deployed UC500s and know i can do it in that product, but not sure how customizable the UC320 is. we would like to find out if the...
Hello, When I try to install a flash with the IOS 512M CF 8.20 and the localization package in Spanish in a Cisco UC520 control unit makes formatting, installing the IOSbut I get an error when installing the firmware of the phone and does not follow....
hi members, not having to much luck with support as the customer is waiting on a contract to be finalised so I need some help fine tuning. Essentially the last piece of the Puzzle is Call Flow. I need some help. I have attached a diagram of the setup...
Spa525g2 - Have two ISP's in the office. In an attempt to measure better call quality between the two, we switched the phone systems to the other ISP and then back to the original ISP all hardwired through LAN. On rebooting only three of the five pho...
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