Voice Systems and Accessories - Small Business

Hi,I am using a device that acts as a door speaker system with 'ab' interface. It works quite well, but as the phone inside the house is hung up, the busy tone is received by the device but not detected. So the device didn't hung up.The company tells...

In the gui this is self explanatory, but would like to be able to reassign / create new users / associate users with phones at the CLI of our UCS 560. I see some of the relevant sections, below, but not where the mac address of the phone actually get...

Hello,I have a client who has a UC 520, and the issue I have is when a call is answer on ext 201 and when you transfer the call to another extension, the call transfers directly to tat extension and will not allow the user of extension 201 to annouce...

Hello,I have attempted to change the names on the UC 520 via CCA and also GUI which shows that it has changed but will not updated to the UC520 and the handsets. I have rebooted the UC520 and still the new names I have added still havent changed on t...

I am currently able to send a config file via tftp and http to my spa504g phone and configure the lines for asterisk.How do I setup a blind transfer button and a direct to voicemail buttom when talking to a caller?I have read on the forum but am stil...

I just installed CCA 3.1.1, and I'm trying to access the NAT features on a UC520 by going to Configure then Security then NAT.  When I click on NAT, it starts loading security related data.  The progress bar goes almost to the very end, but then it j...

Hello, we just installed a UC560-T1 unit at a customer location.  The UC has a built in T1 plus an additional VWIC-T1.The built in connects a PRI with 24 voice lines the VWIC connects to a (LD-T1) CAS circuit.We have in and out bound calls working on...

Hello,I have working setup with one SPA500S attendant console attached to SPA504G phone. Now I need attach second set of SPA504G+SPA500S to SPA9000 and it is not working.The problem is, that appearance leds on SPA500S are flapping. Only one SPA500S a...

I have a uc560 at a clients place which earlier had 16 licenses and as we know upgrading to softwar pack 8.2 would result in increment of base licenses from 16 to 24 but as i already did so there were no such results the uc560 shows 16 icenses and CC...

Hello Cisco,From what I read online, there is not a portable handset (like a 7921G) or conference speaker phone available for the UC320 system. Can you tell me if the new firmware realease expected soon will include support for any of these device ty...

HI TeamWe configured an UC320W for a customer with 3 FXO trunks. The first FXO (Main number) is sometimes forwarded to the clients mobile number when not on desk.To achieve this we configured the call foward through a button on SPA525G, as soon a the...