Voice Systems

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Call Pickup

Hi,I have recently deployed a UC-560 with 7945 handsets and also a 7960 with a 7916-24 connected to it.The customer has flagged one major issue that they're unable to pickup extensions that are ringing, the typical customer rant applies of "our previ...

dhooper by Beginner
  • 5 replies
  • 0 Helpful votes

spa303 firmware v7.4.5

Hi all,I' ve a problem when I want to send a config to a spa303 with http protocol : the phone asks to apache (1.3.34, linux debian) using http v1.1 instead of http 1.0.  And the result is an incorrect file size announced by Apache. example : true si...

patgrefre by Beginner
  • 1 replies
  • 0 Helpful votes

UC 520 8.1 and 7931G font issues

Guy I recently updated my UC 520 from 8.0.4 to 8.1 and now the font size on the 7931G phones is huge.  The softkeys, buttons, and stuff like caller id is affected.  The banner across the top of the phone is fine.  Any ideas how to fix this?  I have r...

Resolved! 64 bit OS and options

Please let me know if I understand this correctly or of I missed something. The Cisco IPSec VPN client does not support 64 bit OS right?  CIPC does.  It seems that if I want to use SSL to support remote VPN for an alternativeI have to use static IP, ...

CCA 3.0 and Creating Silent Keys

Is there a way to create silent keys via CCA 3.0 ? or will this feature be implemented in future releases?Currently I am only able to create silent keys via command line, by looking up the ephone and matching the button to the ephone-dn.  Then modify...

chrisq128 by Beginner
  • 2 replies
  • 0 Helpful votes

Resolved! CO Line lights up but does not ring

Hello-We have a customers UC520 that lights up the CO Line when a call is coming in, but it is a solid red light (doesn't flash). This lasts for about 10 seconds, and then it goes dark, lights up again, and then rings like it normally should (and the...

Derek Thom by Beginner
  • 7 replies
  • 0 Helpful votes

SPA9000 line selection

Hello,I am using 4 PSTN lines connected to SPA400. I am using latest firmware. All the settings are default. I dial 9 and I would make the call. If line 1 is unavail, it would go to line 2 etc.I need some help in a dial plan that would enable me to s...

kieron831 by Beginner
  • 1 replies
  • 0 Helpful votes

Video on UC520

I was reading this thread:  https://supportforums.cisco.com/message/3091998#3091998and am wondering if the CUVA camera is still the only supported camera for the point to point video between extensions on a UC520?Does its software work with WIN& 64 b...