Voice Systems and Accessories - Small Business

We're moving next week to a UC320W to simplify phone configuration and management in our office. We're currently on an asterisk system that using a PHP/MySQL script that produces a leaderboard of outbound calls for the day- a very useful tool for a s...

I have a uc320 when calls come in the users can pickup the call but there is still dial tone on the handset. Any suggestions?

I have implemented LLDP MED for Voice VLAN number discovery,  this works great at phone start up or after a factory reset. The question  I am trying to find the answer it the following:          If a customer LAN changes (ex: voice VLAN moves from 5...

Inbound calls go directly to the Auto-Attendant. But the only option the AA has is "Dial your party's extension" and no prompt for the directory. How do I enable this?

It is a very good feature to be able to cusomize region packs. This way users can have their own system prompts for their company. have their dial plans customized for their needs. etc.does anyone know that this is possible, since there is a field in...

Hi, can anyone point me to the some literature about configuring spa9000 and 942 phones?I basically have 2 questions I have to sort:My setup is: spa9000 + 2 phones spa942.1. I am having issues with configuring busy lamp on both phones, so if 1 phone ...

Hello,I am being annoyed by the fact that there's still no region pack for Lithuania. We can't make calls to other countries, because of using other countries dial plans. For example, I have to use Canada (English) to be able to call in my own countr...

I have set the region to Brazil for a client, but he needs the system prompts and AA default messages to be in english. How can I have the Brazil dial plan with english language?

Hello!There is production environment based on Asterisk 1.6 with VoIP-gateway SPA-400 connected and updated with firmware 1.1.2.2 version. Regional settiing are employed according to https://supportforums.cisco.com/servlet/JiveServlet/downloadBody/98...

I have a cutomer who is saying that the call waiting beeps real loud on all the phones and then the sound gets disconnected. Any help fixing this issue would be greatly appreciated.

Hi All,I am unsuccessfully trying to set-up a remote teleworker phone.  I have set up the SSL VPN full tunnel mode. Installed anyconnect package 2.5.3055. Using softwware pack 8.2.  Phone is 525g2.Each time I try to connect to the VPN I receive an er...

Hi AllI'm fairly new to the UC systems and was hoping someone might be able to nswer my question. I've been changing out old Nortel key systems with UC boxes and one thing nobody seems to be happy with is the speed dials. In the Nortel world they wou...