There have been several requests on the UC300 series and also the UC500 series to have incoming lines appear and ring on specific handsets and then appear and not ring on other handsets.We have not yet been able to figure the "appear but not ring" co...
Hi My Client has UC560 Set up with 8 SPA504G's, they would like to create a directory list (address book)so that all the users can see it and find a numbber for a company whenever they need to.Is this possible?RegardsMahesh
Hello,I am running a UC320W with SPA504G and SPA509G phoes with three analog lines. Is there a way to make external calls ring differently to External calls?Thank you,Tony
Last week, a customer of ours that uses SPA509Gs called to complain that calls they were transferring were going to an unknown outside number. It took us a while to track this down, but we managed to narrow the focus to a single phone. After checki...
Trying to understand what the chunk of config below. It seems to prefix the called number of calls from on-net users with 'ABCD', then strip if off, send to the CUE .....voice source-group CCA_SIP_SOURCE_GROUP_CUE_CMEaccess-list 2translation-profile ...
Hello. I really did not know how to make a heading for this one. So I hope I did not mislead you to this question. Basically what I am looking for, is I have a user who would like to take a DID and have it prompt for a number to dial (or it ...
Hello!I cannot register the SPA501G to the UC320W. I've added the ip phone to the UC320W manualy (Telephony > Devices > Phones) as You can see in the image bellow: But somehow the UC320W is not registering the phone.I cannot ping the device via Suppo...
Hello, We just recently setup and installed a Cisco UC320W system with 2x SPA525G phones, we have two analog FXO lines that we have connected to our system that we are sharing based on a Key system as we do not have any SIP trunks. The goal is to hav...
Hello,We are running a UC320W with SPA504G and SPA509G phones, and I thought I would suggest this as a possible improvement. When you press "grPick" the list that comes up is the station list, i.e. 1 STN103, 2 STN105 etc. This is not very instincti...
Back to this time old problem again, i have recently updated a UC540 with the new 8.2 Package and Installed CCA3.1, alas when i did a factory restore with default config (not as easy as its supposed to be), I have no inbound SIP calls. There seems to...
Hi There,I am trying to upgrade the firmware on our SP phones from 7.4.3 to 7.4.8I have tried the drag and drop but It just stays as a no entry sign Icon, on my cursor.Is there an easy way to do without drag and drop.TaGraeme
I have a UC320w that I've installed and didn't use the WAN port as it's sitting behind another firewall. The time is off on the phones and I believe it's because there is no WAN access. Is this the case and can I get around it somehow even if I hav...
I have installed the Smart CallConnector for my UC560 and it is working form Outlook, however when I try to use it within IE I get the following error:HTTP error occured, please contact your administrator.What do I need to do to correct this?Thanks i...
Hi There,Forthe SR520 teleworker setup hanging off an UC560,STAC got us to carry out the following on our SPA504G phones at the remote siteUnder STAC advise, we have to reset them to facroty defaults, then set them to SCCP mode, which restarts the ph...
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:
