Any way to attach a text label to a floating extension? We are using a floating extension to provide a button on phones to dial a call blast group. It would be nice to label the button as well.
Hi All,I have been trying for a couple of days now to get CCA to monitor a Park Slot to no avail, I have tried both on our Demo/Lab system in the office and on a live production system with the client that is requiring this.As a temporary measure I u...
I have an Auto Attendant where after the caller has tried to contact someone, it is supposed to go to the the voicemail of the front desk. Instead a standard prompt comes up and says you were being forwarded to the mailbox. This is not how we desig...
I have a situation where a client has numerous phones in the same room (auto parts store) and quite a bit of call volume. In the past they have been using an AT&T Partner running as a key system. Everyone is used to picking up the ringing line, placi...
Hi Everyone,Does anybody have any idea when call barring will be available on the UC320? We need to bar on a per user basis... This feature would help us so much!Many thanksMatt
Hi,I am currently configuring a Cisco UC540 with the Auto Attendant using submenu's. The UC 540 is connected to an external SIP provider who provides DTMF via rfc2833. Everything works fine, except for when you get to a submenu in the AA, once you hi...
Lets suppose that I received an external call on my phone then I would like to transfer to another colleague which works with 'Financial' subjects and he uses the extension number 106. So I received that call, I talk with the caller and try to transf...
Hi,Actually a customer has a troubleshooting with his UC-560, this device has a VIC2-4FXO card receiving 4 lines from the PSTN, the Inbound calls from the PSTN have a FM Radio Noise, we can hear multiple stations radios when the call is answer. What´...
Please take a look at the attached jpg. All of my 79xx phones have these quotes at the end of alot of the menus. Have tried creating the cnf files and resetting the cnf files in CCA but it keeps coming up. Any ideas?
I have two independent cases of SPA525G1 and G2 being used as teleworker phones spontaneously rebooting during calls. They are running the latest software (7.4.8). It doesn't happen at any other time, only during phone calls. The SPA525G1 is my of...
Hi, I have an Asterisk server that I am able to use to auto-provision several spa525g's with, but having trouble provisioning the new spa504g's that we just got in. I created the spa504g.xml according to the instructions, as well as the $MA.xml's,bu...
I have a build for a UC560-T1E1-K9.I know it comes with 4 FXS ports, however my customer has more analogue devices than 4.I know that I can add VIC FXS modules, but can I use a SPA8800?What about a VG202, or VG204, VG224?I believe that you cannot use...
Can I use the following modules in a UC560-BRI-K9:1 x VIC2-4FXO1 x VWIC2-1MFT-T1/E1Or will their be DSP issues since I will be using it as an E1 and all 30 channels?Thanks in advance,Steven
Hi,After configuring a Basic ACD using CCA for a UC560, we noticed that the Welcome Prompt was never played when calling the pilot Number, but just the "transfer toBasic ACD Prompt" file was played. I started reading and found the followng informatio...
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