Voice Systems and Accessories - Small Business

Hello Everyone,Has anyone else had issues with DTMF on the SPA525G2 when going out SIP trunks? I have a customer that we just rolled out 16 of these phones on a UC560 for. When hitting inbound our outbound IVRs over the SIP trunks, 3/4 of the DTMF di...

Hi All,I found myself in an embarrassing situation today, I had to give a demonstration to the sales staff and management today on how to sell Cisco SMB products (In particular the phone systems) and the feature sets of them, luckily though this was ...

Hi,We have been having this issue for awhile now - haven't had enough time to address it.  We use SIP trunking - FYI.This only happens on transfers to outside numbers.Here is the process:1. Outside call comes in to receptionist2. Receptionst answers ...

Hi,   The spa50x phones appear to ignore the 'InputFlags' on 'InputItem's in the XML browser. For example:     <CiscoIPPhoneInput>      <Title>Contact Edit</Title>      <URL>http://172.16.0.25/xml/directory/editsave.php?bugs=&amp;mac=&amp;contactid...

Hi I have installed a spa9000/spa400 and a  WRV210 WirelessG VPN router, and a few weeks ago I installedanother WRV210 WirelessG VPN router in a remote office the VPN is enable and one phone was registered in thelocal network and then it was moved to...

I have an SPA9000 & SPA400 setup with 4x SPA502's, I have it all working sufficiently but i have hit a problem.  When a receptionist tries to transfer an incomming call they hit the XFER soft key then dial the EXT, but if the person doesnt want to ta...

I follow this document for leave voicemail from the auto attendant.My idea is when the corespondant type 1 the call is redirect to voicemail 502.When I call the aa from an internal phone, it work, but when it's an external call, no.I joigned my confi...

I would like to help in integrating the SPA9000 with SPA8800. The scenario I have is the following: - 1 SPA9000 - 1 SPA8800 - 2 SPA525G (IPPhone) All devices are connected to a switch 3560G PoE, the network has no VLAN configured and is dedicated to ...

Hello,We have a SPA508 with Sidecar connected to a UC320W. This phone is used by a secretary.We have noticed that when buttons are configured to "individual pickup" this pickup calls OK, but the same button can't be used to speed-dial an extension.As...

We have 3 sites set up with voicemail to email using IMAP.  All 3 sites have a problem with negative message counters that require a reboot of CUE.  I have 3 separate cases open with Cisco for months with no progress.  All I get is 'works fine in our...

Is there any way in the CUE CLI to disable the tones when using Live Record?  I am currently running Unity Express 7.03. In CUE CLI I found these command choices but I am unsure of how to apply them:voicemail live-record beep duration and voicemail l...

What are the conferencing capabilities of a UC320?How many simultaneous ad-hoc conferences can it do?  max 3 participants?I understand it only supports SPA300-500 series phones.  Any polycom type phone support in the roadmap?Thank you.

We have noticed that when the system begins ringing, we do not get caller ID shown on the displays until the second ring.  One of my engineers said that on other systems you can set them to delay ringing until the second ring until caller ID is avail...